The mission of the Virginia Chan office is to provide the Upper East Side and surrounding New York County with reliable coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.
Absolute nightmare trying to renew my PLUP, which I had with State Farm for 5+ years. Rep dropped the ball on sending me necessary forms, failed to attach them to their email, misspelled my name on the forms when they did finally send them... After dealing with all that, I got a surprise letter telling me my PLUP was going to be canceled. Turns out, they decided I needed to increase my auto coverage by 10x (!!) to maintain PLUP eligibility, but didn't bother telling me until I reached out. A bewildering and total lack of competence. I'm letting the policy lapse and saving $200 going with another agency. Good lord! Stay away!
TI
Top Hat Movers Inc.
Oct 27, 2025
5.0
I have Commercial Insurance with State Farm Insurance. Each time I call I am able to discuss my situation and today Rudi was extremely easy to discuss my situation with Her. I also had a Health Issue last year and She remembered and asked how I was doing. I always feel taken care of when I call. Xavier also has been very helpful. Virginia Chan has exceptional people working in Her office. I am very fortunate to have this insurance Company.
KL
Ken Lane
Oct 20, 2025
5.0
Ruby coordinated my payment and efficiently followed through to complete my transaction when your company computer system was down.
JM
John Miles
Oct 19, 2025
5.0
I had an extremely positive experience with Xavier Merced of State Farm....he was diligent, thorough, responsive and if for some reason he was tied up or unavailable, he had a strong support team willing to address any needs....I would highly recommend this office!
Frequently Asked Questions About Virginia Chan - State Farm Insurance Agent
Where is Virginia Chan - State Farm Insurance Agent located?
The office is located at 1015 Madison Avenue, Suite 503, New York, NY 10075.
What types of insurance does Virginia Chan's office provide?
They offer auto insurance, homeowners insurance, renters insurance, life insurance, health and disability insurance, pet insurance, business insurance, and property insurance.
What are the office hours at Virginia Chan - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends. Customer service is available 24/7 online.
Can I get insurance quotes online from Virginia Chan's office?
Yes, online insurance quotes and appointments are available 24/7 through their website.
What languages does Virginia Chan - State Farm Insurance Agent support?
They provide services in both English and Spanish.
What payment options are accepted at Virginia Chan's office?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What neighborhoods does Virginia Chan serve?
The service area includes Upper Eastside, Lennox Hill, Yorkville, Tribeca, and postal codes 10007, 10009, 10021, and 10022.
What nearby places can customers visit around Virginia Chan - State Farm Insurance Agent?
Nearby places include the Soufer Gallery, Lady M Cake Boutique, and Project Soulmate, offering art, dining, and fitness options to enjoy before or after your visit.
How can nearby clinics like Pediatrics East of New York and Patrick F. O'Leary help customers of Virginia Chan?
Customers visiting Virginia Chan can easily access nearby healthcare providers such as Pediatrics East of New York and orthopedist Patrick F. O'Leary for their medical needs in the same area.
Are there local retail stores near Virginia Chan's office where customers can shop?
Yes, boutiques like Arche - chaussures & accessoires and Saint James® Clothing Boutique are nearby for customers looking to shop for shoes or designer clothing.