Melissa Matassa - GEICO Insurance Agent

4.9
1504 reviews

About

Insurance Agency
Serving the insurance needs of Lynbrook. Your Local GEICO agent could help you save on auto, motorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.

Location

Melissa Matassa - GEICO Insurance Agent
381 Sunrise Highway, Lynbrook, NY
11563, United States

Hours

Reviews

4.9
1,504 reviews
5 stars
1,467
4 stars
18
3 stars
1
2 stars
2
1 star
16
  • JH
    Juanita Hill
    Nov 6, 2025
    5.0
    Terrell Brown's customer service was exceptional. He catered to my insurance needs with politeness and kindness. He was very attentive to my questions.
  • SN
    Shivani Nagpal
    Nov 5, 2025
    5.0
    I had such a great experience with Terrel! He made setting up my auto insurance super easy and gave me the best quote I found while shopping around. He took the time to explain all my options and made the whole process smooth and stress-free. Highly recommend!
  • NA
    Nikki Alleyne
    Oct 31, 2025
    5.0
    Terrell B. Was beyond helpful. He went above and beyond to assist me and answer all my questions he made this process so much better. If you need help or better knowledge on car insurance call and ask for Terrell you won’t be disappointed!!!!!!
  • SR
    Shalena R
    Oct 24, 2025
    5.0
    Terrell was amazing and such a pleasure to work with! He did a great job explaining everything and getting me a policy for my cars!
  • SS
    Sabrina
    Oct 19, 2025
    1.0
    The way Geico has been treating me the past 24 hours you would think I wronged them instead of being a loyal customer for 4 years. They have been forwarding me to every means of communication and not helping me with my issue. Marcus, Kaitlyn, Sarah, Linda and now I should be speaking to a Brandy soon. A representative promised a $200 discount approved by her manager just yesterday and would be processed immediately, today they're saying no managers are present on weekends and the discount doesn't exist. I have yet to speak to a manager and I actually had to tell a representative to stop being rude to me and even reminded her she's on a recorded line! Isn't that insane? The customer service is atrocious and what's even worse is how they DO NOT LISTEN.

Frequently Asked Questions About Melissa Matassa - GEICO Insurance Agent

What insurance products are available at Melissa Matassa - GEICO Insurance Agent in Lynbrook?

Melissa Matassa - GEICO Insurance Agent offers auto, motorcycle, homeowners, boat, and renters insurance to meet your coverage needs.

What are the office hours for Melissa Matassa - GEICO Insurance Agent?

The office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.