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NY-LA-1466608 Our goal is to provide our community with exceptional customer service. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Brian O'Keefe - State Farm Insurance Agent
411 Furrows Rd, Holbrook, NY
11741, United States
Hours
Reviews
4.9
348 reviews
5 stars
340
4 stars3
3 stars0
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive, often going above and beyond to assist with their insurance needs.
Knowledgeable Staff
Many reviews highlighted the team's expertise and ability to explain insurance options clearly, making the process easier for clients.
Competitive Rates
Several customers noted significant savings on their insurance premiums after switching to this agency, often citing lower rates compared to previous providers.
Personalized Experience
Clients appreciated the personalized attention they received, with staff taking the time to understand their specific needs and providing tailored solutions.
Overall Satisfaction
The agency received high recommendations from customers, indicating a strong overall satisfaction with their services and support.
- JDJennifer Di Donato3 days ago5.0Kaylee was incredible. Completely on point and efficient getting all the documents in order in a timely matter.
- AJasam javaid5 days ago5.0Cindy is the best. She knows how to make way to help her customers. Polite, humble, smiling and full of help.
- DPDebbie Pisano5 days ago5.0Many thanks to all the staff... the most pleasant, efficient, patient and knowledgeable group I've dealt with in a long time!! Always a pleasure dealing with you!! Thanks so much for handling all my insurance needs!! Would highly recommend!!!
- ATAlex TovarNov 17, 20255.0Working with Brian O’Keefe and his team has been an outstanding experience from start to finish. Their communication is always clear, friendly, and proactive. They reach out before you even have to ask, and they make sure you fully understand every option available to you. Their customer service truly goes above and beyond. Whether it’s a quick question, updating a policy, or needing documents right away, they respond almost immediately. It’s rare to find an office that is this organized, reliable, and genuinely committed to helping their clients. Every interaction feels personal and professional, and you can tell they really care about the people they serve. I always feel confident that I’m in good hands with them. I highly recommend Brian O’Keefe’s State Farm office to anyone looking for exceptional service, great communication, and a team that actually takes the time to get things done the right way.
- RCReinaldo ChavianoNov 13, 20255.0Acogedor, muy profesionales y conocedores de su profesión, siempre dispuestos a darte una buena oferta y ayudarte a través de todo el proceso.
Frequently Asked Questions About Brian O'Keefe - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Brian O'Keefe - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment details.
What services does the State Farm mobile app provide?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this agent?
It covers towing, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Brian O'Keefe - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What languages are supported at the Brian O'Keefe State Farm office?
Services are available in English and Spanish to accommodate diverse customers.
Which nearby restaurants could I visit before or after my appointment?
You can try Papa Johns Pizza for quick pizza, Dunkin' for coffee and donuts, or Baskin Robbins for ice cream and bakery treats nearby.
Are there nearby mobile phone stores where I can get phone or internet services?
Yes, AT&T Holbrook, Aayan Wireless Inc., and AT&T retail stores are close by for mobile and internet needs.
Where can I find nearby real estate agents if I’m looking to buy or sell a home in Holbrook?
You can visit Marion Kopf, Century 21 Princeton Properties, or Precision Realty which are all nearby real estate agencies.