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NY-PC-1489590 Our mission at JP Ross State Farm is to help our community by protecting what is most important to our customers in Hamburg, NY and surrounding Erie County. We do this by managing everyday risks through our dedication, knowledge and exceptional customer service. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team today.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
JP Ross - State Farm Insurance Agent
5899 S Park Ave, Hamburg, NY
14075, United States
Hours
Reviews
4.9
196 reviews
5 stars
189
4 stars
4
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive service provided by agents, particularly highlighting individuals like JP, Amber, and Dave.
Knowledge and Expertise
Agents demonstrated thorough knowledge and provided clear explanations of insurance options, helping customers feel confident in their decisions.
Affordability
Many reviews noted significant savings on insurance premiums compared to previous providers, with agents actively working to find competitive rates.
Personalized Attention
Clients appreciated the personalized care and attention they received, with agents going above and beyond to address individual needs and concerns.
Overall Satisfaction
The agency received high recommendations from customers, indicating a strong overall satisfaction with their experiences.
- MMMd M Miah5 days ago5.0My agent Amber provided an excellent customer service in a helpful and professional manner.
- MUmonir usa5 days ago5.0My agent Amber of JP Ross provided excellent customer service in helpful and professional manner.
- JDJames DeLeoNov 17, 20255.0Outstanding customer service by Ron and JP. Friendly, professional and efficient. Highly recommend.
- ACAl CoxOct 17, 20255.0I found that the rates at State Farm more reasonable than my prior insurance company. The incentives and discounts were explained and discussed with great and precision. I am truly appreciate the agent’s knowledge.
- CAChris AOct 16, 20255.0I had a fantastic experience working with JP Ross at State Farm! JP was great to work with—professional, friendly, and incredibly knowledgeable. He made the entire process smooth and easy, taking the time to explain everything clearly and making sure I felt confident in my decisions. It’s not every day you come across someone who truly cares about their clients the way JP does. Highly recommend reaching out to him if you're looking for insurance help—couldn’t have asked for a better experience!
Frequently Asked Questions About JP Ross - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, JP Ross State Farm offers free online quotes without any payment required.
What payment methods are accepted at JP Ross State Farm?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
Where can I access my billing and payment information online?
You can access your account and billing information through the Digital Pay Payment Center by logging in with your User ID and password.
What insurance products does JP Ross State Farm offer?
They offer auto, homeowners, renters, life, motorcycle, property, boat, pet, and business insurance.
What are the office hours for JP Ross State Farm Insurance Agent in Hamburg, NY?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Can I change my insurance coverage online?
Yes, you can request coverage changes online, which will then be processed by your agent.
Does JP Ross State Farm require appointments for in-office visits?
No, appointments are not required, and the office provides onsite services.
Who should I contact if I have billing or payment questions?
You should contact your State Farm agent; their phone number and email are found on your bill's details page.
What nearby places can I visit before or after my insurance appointment at JP Ross State Farm?
You can visit local spots like the Hamburg Historical Society museum to enjoy some history or relax at Salon Brilliance for hair and skin care.
Where can I find nearby services if I need additional support in Hamburg?
Nearby you have Western New York Dental Group for dental care and Hamburg Towing Service in case of vehicle emergencies.
Are there nearby dining options near JP Ross State Farm's location?
Yes, you can enjoy meals at Mighty Taco, a local Mexican and fast food restaurant, or relax at Romanello's South, an American restaurant.