Our mission is simply to help more people in more ways, forever.
We are here to help and service our community by identifying problems, educating and providing insurance options.
Our agency will focus on creating and maintaining strong relationships with the communities we serve.
We strive to have an energetic, dependable and bilingual team to service your Insurance & Financial Service needs.
We will drive this mission by conducting simple conversations and incorporating State Farm’s mission:
To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Thalia Primitivo is highly professional with a friendly personality. I recommend.
TK
Thomas M. King
6 days ago
5.0
Today I had the pleasure of speaking with Jaidee. Jaidee has an amazing way of dealing with customers. Jaidee’s voice and phone manner reflects her confidence, competency, and above all “intent” to actually helping customers.
SB
Shay Butter
Nov 17, 2025
5.0
Jojo is very a 5star agent helpful amazing personality & consistent in her job title
BL
Ben Leitner
Nov 6, 2025
5.0
Thalia was extremely friendly and helpful! She made the experience of getting set up with State Farm seamless and straightforward.
SS
Shereen W S
Nov 5, 2025
5.0
Johanny was a great help with helping my dad switch his car and home owners insurance. My dad got a great rate and was given a discount for bundling his insurance.
Frequently Asked Questions About Hielly Martinez - State Farm Insurance Agent
What is the mission of Hielly Martinez - State Farm Insurance Agent?
The mission is to help more people in more ways, forever, by identifying problems, educating, and providing insurance options while fostering strong community relationships.
What insurance products are offered by this agency?
They offer Auto, Home, Renters, Business, Life, Health & Disability, Pet, and Property insurance.
When is Hielly Martinez - State Farm Insurance Agent open for in-person visits?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Are online customer service hours different from in-person hours?
Online customer service is available 24/7, providing support beyond regular office hours.
Is the team at Hielly Martinez - State Farm Insurance Agent bilingual?
Yes, the team is energetic, dependable, and bilingual, offering services in English, Spanish, French, Afrikaans, and Portuguese.
What payment options are accepted at this insurance agency?
They accept American Express, Cash, Checks, Diners Club, Discover, Mastercard, and Visa.
Where is Hielly Martinez - State Farm Insurance Agent located?
The agency is located at 251 E 138th Street, Bronx, NY 10451, USA.
What nearby places can customers visit before or after their appointment?
Customers can visit Angie’s Cafe & Pizza for a meal, Iron Punisher Gym for a workout, or Dollar Tree for shopping nearby.
Are there nearby services related to automotive needs?
Yes, nearby places include Marwa Tire Shop for tire services, 138 Lube for oil changes, and Pop's Hand Wash & Lube for car washes.
What entertainment options are near the insurance agency?
Nearby entertainment venues include The Tavern NYC, Martini Monday’s NYC, and Oze Tavern for dining and nightlife.