I am a lifelong resident of Western New York and love the four seasons the area offers. I love working with customers and helping them with their insurance needs.
every time i call this agent, i get transfered to the 1-800 number that as a dealer, will not help me out. I tried 3 times during the listed business hours to no avail. wish i was not transfered and was actually able to talk to the agency
ZD
Zach Daniel
Nov 11, 2025
1.0
I called a month ago to change contact information for my Aunt's policy after she passed away. I never received a bill and then got a text that they are cancelling her homeowners policy. When I tried calling the agency I got a representative overseas who could not assist. If you are looking to be "In good Hands" do NOT use this agency as they do not provide service to their clients but outsource it to save money. Despicable to say the least.
TD
Tom Dennis
May 12, 2023
5.0
My experience with the agency has been positive. You made changing from my previous insurer simple and getting setup with Allstate was straightforward. Renewal of my policies was also easy to complete this year.
KF
KOREY FOVEL
Mar 15, 2021
1.0
Wow, not in good hands !
They let my policy lapse twice, after I did everything they needed. When I contacted them asking what happened. They said they forgot to update my policy. This is the second time it happened, I don’t recommend dealing with these people