Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NV-524957
Located in Las Vegas, our office strives to serve our customer's evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business, and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the insurance experience you need.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Perry Olson - State Farm Insurance Agent
3035 E Tropicana, Las Vegas, NV
89121, United States
Hours
Reviews
4.9
173 reviews
5 stars
170
4 stars0
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of agents like Shianne, Jessica, and Kathy.
Expertise
Reviewers highlighted the agents' ability to explain complex insurance options clearly and provide tailored solutions, ensuring customers felt informed and confident in their choices.
Efficiency
Many customers noted the quick response times and efficient service, with agents promptly addressing inquiries and providing quotes.
Value
Several reviews mentioned the competitive pricing and better coverage options provided compared to previous insurers, indicating a strong value proposition.
- NNNicole5 days ago5.0Shianne is my go to for my insurance needs.
- PLPABLO LLONTOPJan 5, 20261.0In December, I visited your office located at 3035 E Tropicana Ave Suite, Las Vegas, NV 89121. I was attended to by your employee, Dolores. I am a long-time customer and had always only communicated with you by phone. Every time I spoke with Dolores, she seemed angry and distracted. I asked her for information about some changes, and she rudely replied that my account was under review, which is why I decided to go to your office in person. When I arrived, Dolores attended to me, again in an angry state, so I told her that she was giving me poor customer service. She replied that if that was the case, why was I looking for her? I then explained that she was the person I always communicated with about my account. I then asked her again if she could attend to me with kindness and respect. She didn't like this and accused me of disrespecting her, when all I did was express my discomfort with her poor customer service. Dolores told me to leave her office and find another agency. I then asked to speak with the manager, but she said she wasn't there. I noticed other employees, and one of them helped me. I explained what was happening, and she told me they hadn't made any changes to my policy, even though Dolores had told me they had. This proved that Dolores was lying to me. I don't know how they have employees like that working there; they only damage the agency's and State Farm's reputation. It's truly a shame, and for that reason, I'm going to request a change of agent.
- ARanysia romeroDec 5, 20255.0Shaianne was AMAZING! She went above and beyond to understand my insurance needs and found the perfect fit for me. I felt heard and understood the whole time, and I left feeling confident and secure. If you're looking for a hassle-free insurance experience, I highly recommend working with Shaianne! đź‘Ť 5 stars isn't enough!
- FMFrame of MindDec 5, 20255.0Shianne was very helpful, knowledgeable and kind when it came to helping me get the right insurance. I recommend her for your insurance needs.
- MEMichele EstrellaDec 3, 20255.0I worked with Shianne and she was very knowledgeable and patient with me. She answered all my questions and helped me pick the right insurances for me. 10/10 would recommend to my family and friends!
Frequently Asked Questions About Perry Olson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Perry Olson - State Farm Insurance Agent?
No, Perry Olson - State Farm Insurance Agent offers free quotes online with no payment required.
What payment methods are accepted at Perry Olson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information by logging into the Digital Pay Payment Center with your User ID and password.
What are the office hours for Perry Olson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What languages are supported at Perry Olson - State Farm Insurance Agent?
They provide services in English, Spanish, and American Sign Language.
Where is Perry Olson - State Farm Insurance Agent located?
The office is located at 3035 E Tropicana, Suite A1, Las Vegas, NV 89121, USA.
Can I complete the insurance process without an agent at Perry Olson - State Farm Insurance Agent?
No, the process requires an agent. If you do not have one, an agent will be assigned to you for all your State Farm needs.
What types of insurance products does Perry Olson offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Are appointments required to visit Perry Olson - State Farm Insurance Agent office?
No, appointments are not required but offered for convenience; onsite services are available.
What nearby restaurants can I visit before or after visiting Perry Olson - State Farm Insurance Agent?
You can enjoy dining at nearby places such as Lucino's Pizza for Italian food, Homies Cinnamon Rolls Comfort Cafe for bakery items, or Divebar for a casual drink.
Are there nearby automotive-related services close to Perry Olson - State Farm Insurance Agent?
Yes, nearby automotive services include Express Auto Insurance and Advance Auto Parts, which could help with vehicle needs near the insurance office.
What beauty and salon services are available near Perry Olson - State Farm Insurance Agent?
Nearby beauty options include The Braid Addiction, Fave Wigs, Abuzz Salon Suites, Newman Grooming Lounge, and Kiss's Salon and Spa, suitable for customers planning appointments around their insurance visit.