NV-62894
My office is a little different than other insurance offices, We help people manage their everyday risks. We do this by having a "Simple Conversation" about you, your family, your work and your world... Then we provide options to manage what is most important to you!
Agents are consistently praised for their friendly, professional, and helpful demeanor, making the insurance process smooth and enjoyable.
Cost Savings
Many customers reported significant savings on their insurance policies compared to previous providers, often highlighting lower rates and better coverage.
Knowledge and Support
Agents demonstrated strong knowledge of insurance products and provided thorough explanations, helping customers make informed decisions.
Responsiveness
Customers appreciated the quick response times and attentiveness of agents, ensuring their needs were met promptly.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to friends and family.
KM
Ken Moser
5 days ago
5.0
Today I changed my home and auto insurance and Kristine Henderson did an amazing job helping me. I think for her expertise and her knowledge and helping me effectively change my policies. The time she spent with me and the savings she brought to me was amazing. Thank you again and thank you Kristine for a wonderful job.
TC
Troy Calton
5 days ago
5.0
I had a great experience talking with Tabatha J. She walked me through everything I needed to get my insurance started fast. Very helpful answered All my questions. Even reminded me to cancel my other insurance and to ask about reimbursement. Hands down one of the best experiences I’ve had.
EW
Easton West
Nov 17, 2025
5.0
I was looking for better car Insurance I got transfers to Tabatha Jauregui she answered every question I had and really helped me out I’d give her a 20/10 for the help
DM
Desirae Madrid
Nov 14, 2025
5.0
These guys are fast quick efficient and knew exactly what I needed.
Paperwork was in my email in seconds.
Jeremy was who I talked to and not only was he professional he was fun. I recommend giving him a call.
LK
Lynn Klos
Nov 5, 2025
5.0
I RECENTLY SWITCHED OVER TO YOUR COMPANY, AND WAS HELPED BY TABATHA. SHE IS AN ASSET TO YOUR COMPANY!!!! SHE WAS ABLE TO GET BOTH MY AUTO AND RENTERS INSURANCE LOWER THAN ANY OTHER INSURANCE COMPANY.
THANK YOU AGAIN TABATHA.!!!!
Frequently Asked Questions About James Madrid - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at James Madrid - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at James Madrid - State Farm Insurance Agent?
Cash and most major credit cards such as Visa, Mastercard, Discover, and American Express are accepted.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment information.
Who should I contact if I have questions about billing or payments?
Contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What are the office hours of James Madrid - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM; closed on weekends and major holidays.
Does James Madrid - State Farm Insurance Agent offer emergency roadside service coverage?
Yes, coverage typically includes towing, fuel delivery, locksmith services, and mechanical labor for select services.
Is an appointment required to visit James Madrid - State Farm Insurance Agent?
Yes, appointments are required; online appointments and onsite services are available.
What nearby places can I visit before or after visiting the State Farm office?
Nearby places include Ravana Smoke Shop, U2 Nails, and Subway, where you can enjoy shopping, beauty services, or a quick meal.
Are there other insurance agencies near James Madrid - State Farm Insurance Agent?
Yes, Pecos Insurance Center and Randy Wilcox - State Farm Insurance are nearby options for insurance services.
What beauty and wellness services are available near the office?
You can visit Fantastic Sams Cut & Color, Darien Allen Salon, or Elysian Nail Bar for hair and beauty treatments nearby.