NV-62894
My office is a little different than other insurance offices, We help people manage their everyday risks. We do this by having a "Simple Conversation" about you, your family, your work and your world... Then we provide options to manage what is most important to you!
Agents are consistently praised for their professionalism, friendliness, and willingness to help, making the insurance process smooth and enjoyable.
Cost Savings
Many customers reported significant savings on their insurance premiums, often highlighting agents who helped them find better rates.
Efficiency
Customers appreciated the quick response times and efficient service provided by agents, making the process of obtaining insurance straightforward.
Knowledgeable Staff
Agents are noted for their expertise and ability to explain policies clearly, helping customers make informed decisions.
DH
Danny Hernandez
5 days ago
5.0
Id like to give a shout out too state farm for giving me a reasonable price on my auto coverage and also a shout out to Tabatha Jauregui for great customer service and all the help she was able to give me thank you
DH
Daren Hatfield
Jan 3, 2026
5.0
Tabatha Jauregi, is awesome! I am not someone who writes many reviews, however, in this case I felt compelled to do so. Tabatha made switching my insurance easy and affordable, no pressure , no non-sense, coupled with great customer service. I will recommend to anyone who needs insurance to call her and ask for her by name. I hope that people reading this take it to heart and trust in State Farm and Tabatha J.
BB
Bruce Brown
Jan 2, 2026
5.0
I had a great experience with Tabatha, she was able to help me with all my insurance needs, I would highly recommend her to anyone looking to great rates.
TH
Trennen Heidemann
Dec 31, 2025
5.0
James Madrid State Farm got me an incredible rate and exactly the insurance I was looking for. I spoke with Cris Hill. She was incredible, very patient, thorough and diligent. We had talked about a week ago and followed up with me exactly when she said she would and got me started on the right policy. Incredible service and great people.
GT
Gavin Thammavongsa
Dec 19, 2025
5.0
I had Kaden Maalouf as a representative, by far the best representative I’ve had in years. He was quick, efficient, and easy to work with. He’ll get you right! I recommend him as employee of the month.
Frequently Asked Questions About James Madrid - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at James Madrid - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at James Madrid - State Farm Insurance Agent?
Cash and most major credit cards such as Visa, Mastercard, Discover, and American Express are accepted.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment information.
Who should I contact if I have questions about billing or payments?
Contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What are the office hours of James Madrid - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM; closed on weekends and major holidays.
Does James Madrid - State Farm Insurance Agent offer emergency roadside service coverage?
Yes, coverage typically includes towing, fuel delivery, locksmith services, and mechanical labor for select services.
Is an appointment required to visit James Madrid - State Farm Insurance Agent?
Yes, appointments are required; online appointments and onsite services are available.
What nearby places can I visit before or after visiting the State Farm office?
Nearby places include Ravana Smoke Shop, U2 Nails, and Subway, where you can enjoy shopping, beauty services, or a quick meal.
Are there other insurance agencies near James Madrid - State Farm Insurance Agent?
Yes, Pecos Insurance Center and Randy Wilcox - State Farm Insurance are nearby options for insurance services.
What beauty and wellness services are available near the office?
You can visit Fantastic Sams Cut & Color, Darien Allen Salon, or Elysian Nail Bar for hair and beauty treatments nearby.