Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NV-3551613
Our mission is to be a one stop shop for the residents of Las Vegas and treat our State Farm customers like family. The State Farm mission is to help you manage the risks of everyday life, recover from the unexpected and realize your dreams. Providing Auto, Homeowners, Renters, Life, Health, Business, Farm & Umbrella Insurance for Las Vegas, NV
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Caitlyn Whitford - State Farm Insurance Agent
9455 W Russell Road, Las Vegas, NV
89148, United States
Hours
Reviews
4.9
206 reviews
5 stars
198
4 stars2
3 stars3
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Noah and the team consistently received high praise for their professionalism, helpfulness, and responsiveness.
Pricing
Several customers expressed satisfaction with competitive pricing and significant savings on their insurance policies.
Expertise
Customers appreciated the agents' knowledge and ability to explain insurance options clearly, making the process easier.
Mixed Experiences
While most feedback was positive, there were isolated complaints regarding policy management and service issues.
- YGYesenia GarciaJan 5, 20265.0After having issues bundling my existing policy with a new one online, my call was handled swiftly and professionally. Very helpful staff that answered all my questions and ensured things were done right!
- APanthony prattDec 29, 20253.0Great experience dealing with Caitlyn and Noah from StateFarm. Thank you guys!
- ERenrique rosasDec 18, 20255.0thank you to Noah it a great person and explain you everything very professional I give 10 of 10
- MMMary Alice MelwakDec 3, 20255.0Excellent experience with office ( thank you so very Yarely) when I needed copy of new car insurance card. Yarely went above and beyond to provide me with what the DMV was asking for to complete registration in record time while I was at a desk in the DMV! She is a super star of customer service and meeting client needs while being patient as well as having wonderful customer care as her goal. Gold star service with every interaction with her. Thank you Yarely.
- KKKenny KochNov 20, 20255.0I have been a Statefarm customer for over 30 years and have always been treated amazing by Noah and Caitlyn for any and all of my insurance needs. Super professional and very easy to talk to.
Frequently Asked Questions About Caitlyn Whitford - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online quote with Caitlyn Whitford - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at Caitlyn Whitford - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are listed on your bill's details page.
What types of insurance does Caitlyn Whitford - State Farm Insurance Agent provide?
They provide Auto, Homeowners, Renters, Life, Health, Business, Farm, and Umbrella Insurance.
What are the office hours for Caitlyn Whitford - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Caitlyn Whitford - State Farm Insurance Agent accessible for people with disabilities?
Yes, the office has wheelchair-accessible seating and restrooms, including unisex restrooms.
What nearby insurance agencies can I visit near Caitlyn Whitford - State Farm Insurance Agent?
Nearby insurance agencies include Mike Whitford - State Farm Insurance Agent and Valley Insurance Group, which can be useful for comparison or additional services.
Are there medical services near Caitlyn Whitford - State Farm Insurance Agent if I need health-related assistance?
Yes, nearby medical providers include Dr. David Krulewitz (podiatrist), Nevada Rehabilitation Centers, and Summerlin Smiles dental clinic, offering convenient access to healthcare.
Which nearby professionals can assist with real estate or financial needs near Caitlyn Whitford - State Farm Insurance Agent?
Nearby real estate and financial services include Amee Klassen (mortgage broker), Dave Bazan - Note. A Mortgage Agency, and Mark Citsay (financial services).