NJ-1641561 Our mission is to educate customers, form outstanding relationships, and have a positive impact within the community.
Our vision is to be a positive influence within the community and change the lives of our customers by making sure they are properly protected and helping them accomplish their dreams. We aim to be the first choice for insurance and financial needs.
Agents are consistently praised for their professionalism, kindness, and thoroughness in addressing customer inquiries.
Efficiency
Customers appreciate the quick and seamless processes for setting up and transferring insurance policies.
Knowledgeable Staff
Agents demonstrate a strong understanding of insurance products, providing clear explanations and tailored recommendations.
Positive Experiences
Many reviews highlight overall satisfaction with the service, recommending the agency to others for their insurance needs.
Team Collaboration
The office team is noted for their supportive and proactive approach, ensuring customers feel cared for throughout their interactions.
JP
Jeremy Pool
3 days ago
5.0
Working with Lindsay to get a life insurance policy was a breeze. This office is truly the best. Everyone is warm and welcoming!
CF
Chilling Fre
4 days ago
5.0
Manuel Peguero treated me with high standard professionalism and respect. I appreciate Manuel for the great service and information about the different types of insurances State Farm offers. I was impressed with the modern look of the office packed with refreshments for guests. Thank you for exceptional assistance and happy holidays.
MS
Matthew Schaefer
5 days ago
5.0
Great process working with the team! Would recommend!
LL
Loren Lowery
Oct 29, 2025
5.0
Katherine is the very best. Exemplifies customer service, very kind, and professional 😁. Definitely recommend this agency.
NM
Nicolas Minutillo
Oct 27, 2025
5.0
Katherine reached out to me after I made an inquiry via the web.
She had done most of the work up front and made process easy for me.
All my questions were answered and I got the policy I needed.
I’m quite pleased with the outcome.
Frequently Asked Questions About Kacey Padlo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kacey Padlo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kacey Padlo - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
What services does Kacey Padlo - State Farm offer through their mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are there onsite services and online appointment options at this State Farm office?
Yes, we offer onsite services and you can schedule online appointments, though appointments are not required.
What are the business hours of Kacey Padlo - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I save my insurance quote online and return to it later?
Yes, you can save your quote and continue the application process at a later time through a link sent via email.
Which popular pizza places are near the State Farm office?
Esperanto's Pizzaria and Frank's Famous Downtown Pizza are nearby, perfect options to grab a meal before or after your visit.
Are there fitness or wellness centers near Kacey Padlo - State Farm Insurance Agent?
Yes, JC Barre Studio and SunMoon Hot Yoga are nearby if you want to combine your visit with a workout or yoga session.
What nearby places offer relaxation or beauty services near the insurance office?
Bliss World and Zahara Day Spa provide spa and beauty treatments nearby, ideal for some pampering before or after your appointment.