Selective Insurance Company of America

4.4
1683 reviews

About

Insurance Agency
Selective is a super-regional property and casualty insurance provider with operations throughout the U.S. Selective offers both personal and business insurance coverage, including home, auto, renters, and townhouse/condominium. Selective is also the 5th largest writer of flood insurance from the federal National Flood Insurance Program.

Location

Selective Insurance Company of America
40 Wantage Avenue, Branchville, NJ
07890, United States

Hours

Reviews

4.4
1,683 reviews
5 stars
1,310
4 stars
104
3 stars
42
2 stars
39
1 star
188
  • SM
    Stuart McKinney
    3 days ago
    1.0
    Don't waste your time with this company. They are happy to take your money in premiums but if you file a claim suddenly there is an issue with something, so they can deny your claim or lowball you.
  • CC
    Clayton Cook
    Nov 10, 2025
    1.0
    Horrible experience submitting my first claim. I thought that I would be treated as a customer, but I was wrong. All of the negative stereotypes of this industry came true in my recent claim experience. Don't get a policy with them unless you are prepared to hire a lawyer to enforce the rights your policy entitles you to.
  • TS
    tonya smith
    Oct 29, 2025
    3.0
    I called to ask questions about why I was getting charged a 2.00 a month due fee my homeowner’s insurance. I didn’t understand that if you don’t paid one time a year and break it down into monthly payments you get charged 2.00 month. The women on the phone stated well you been paying it this way for over a year. Well I lost my husband less then a year ago I’m still learning. Also when I asked about how to do this mandatory inspection using the app I was treated very rude. Looks like a change will be taking place soon.
  • MG
    Molly Garbee
    Oct 28, 2025
    5.0
    Selective has representativies that are knowledgeable to help you with a claim or to just answer a question. Selective Ins has written our insurance for approximately 35 years.
  • SK
    Sandy Kady
    Oct 28, 2025
    1.0
    I have rarely made claims but this was the worst. Claim was delayed due to wrong phone #. If i hadnt tracked down the adjuster nothing would have happened to process the claim. Then she delayed processing saying couldnt find my policy which I've had and religiously paid for over 20 years. The claim is still not processed going on a month now since they applied the wrong deductible. It is only $600, not $1000. How could you have my name and address and not be able to find the policy ??? Which finding the policy is evidently meaningless since you can't read it and see the correct deductible. This process was stressful. Selective should be ashamed. You need to hire better people.

Frequently Asked Questions About Selective Insurance Company of America

What types of insurance coverage does Selective Insurance Company of America offer?

Selective offers personal and business insurance coverage, including home, auto, renters, townhouse/condominium, and flood insurance under the National Flood Insurance Program.

Where is Selective Insurance Company of America located?

Selective Insurance Company of America is located at 40 Wantage Avenue, Branchville, NJ 07890, USA.