Selective is a super-regional property and casualty insurance provider with operations throughout the U.S. Selective offers both personal and business insurance coverage, including home, auto, renters, and townhouse/condominium. Selective is also the 5th largest writer of flood insurance from the federal National Flood Insurance Program.
Don't waste your time with this company. They are happy to take your money in premiums but if you file a claim suddenly there is an issue with something, so they can deny your claim or lowball you.
CC
Clayton Cook
Nov 10, 2025
1.0
Horrible experience submitting my first claim. I thought that I would be treated as a customer, but I was wrong. All of the negative stereotypes of this industry came true in my recent claim experience. Don't get a policy with them unless you are prepared to hire a lawyer to enforce the rights your policy entitles you to.
TS
tonya smith
Oct 29, 2025
3.0
I called to ask questions about why I was getting charged a 2.00 a month due fee my homeowner’s insurance. I didn’t understand that if you don’t paid one time a year and break it down into monthly payments you get charged 2.00 month. The women on the phone stated well you been paying it this way for over a year. Well I lost my husband less then a year ago I’m still learning. Also when I asked about how to do this mandatory inspection using the app I was treated very rude. Looks like a change will be taking place soon.
MG
Molly Garbee
Oct 28, 2025
5.0
Selective has representativies that are knowledgeable to help you with a claim or to just answer a question. Selective Ins has written our insurance for approximately 35 years.
SK
Sandy Kady
Oct 28, 2025
1.0
I have rarely made claims but this was the worst. Claim was delayed due to wrong phone #. If i hadnt tracked down the adjuster nothing would have happened to process the claim. Then she delayed processing saying couldnt find my policy which I've had and religiously paid for over 20 years. The claim is still not processed going on a month now since they applied the wrong deductible. It is only $600, not $1000. How could you have my name and address and not be able to find the policy ??? Which finding the policy is evidently meaningless since you can't read it and see the correct deductible. This process was stressful. Selective should be ashamed. You need to hire better people.
Frequently Asked Questions About Selective Insurance Company of America
What types of insurance coverage does Selective Insurance Company of America offer?
Selective offers personal and business insurance coverage, including home, auto, renters, townhouse/condominium, and flood insurance under the National Flood Insurance Program.
Where is Selective Insurance Company of America located?
Selective Insurance Company of America is located at 40 Wantage Avenue, Branchville, NJ 07890, USA.
What are the business hours for Selective Insurance Company of America?
The company is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
When was Selective Insurance Company of America established?
Selective Insurance Company of America was established in 1926.
How can I contact Selective Insurance Company of America?
You can reach them by phone at +1 973-948-3000 or visit their website at https://www.selective.com/.
Is Selective Insurance Company of America active on social media?
Yes, they have a Facebook page at http://www.facebook.com/Selective/ and a Twitter handle @Selective.
What nearby government office is close to Selective Insurance Company of America?
The Branchville Borough Office, a town hall and central government office, is nearby and can assist with local community services and event planning.
What local pet services are available near Selective Insurance Company of America?
Nearby, the Branchville Country Vet Clinic provides veterinary and pet services for your animal care needs.
Are there any local craft stores near Selective Insurance Company of America?
Yes, the Triple E Crafter Fabric Shop & Goodies offers fabric, arts and crafts supplies conveniently near the insurance office.
What community services are close to Selective Insurance Company of America in Branchville?
The Branchville Fire Department provides fire protection services nearby, enhancing local safety and emergency response.