Our mission at Staci Howell State Farm is to minimize our community damages by helping our neighbors in Waxhaw, NC and surrounding Union County with their everyday risks through our dedication, knowledge and exceptional customer service. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.
Best agency bar none. They respond, timely, give great advice, and really try to protect your family. I would go nowhere else.
BL
Barbara Lawter
3 days ago
5.0
Everyone at the Waxhaw State Farm agency has been very kind, helpful and patient when I might need them to explain something again. I feel very comfortable there and know I can rely on them to give the best advice possible.
RH
Renee Houghton
3 days ago
5.0
I recently changed State Farm agents after not having a good experience with mine. I contacted Staci Howell's office having seen then awround Waxhaw for years. This was the best move I had made and wish I had done it sooner. From the moment I walked in to the office, I was welcomed and felt that I was important being given Staci's undivided attention to address my family's insurance needs. Staci is exceptionally knowledgeable and takes the time to help explain options while educating me on things about insurance I did not know. Everytime I call the office for something, the team is professional, kind, and very helpful. Fantastic customer service, care and kindness in insurance does still exist and as paying customers (we pay a lot), we deserve to be treated well. Staci Howell and her team do just that. I wish I would have changed agents long before now. I highly reccommend Staci Howell - State Farm top agent in my book and her awesome team!
JH
Joe Hall
4 days ago
5.0
Great customer service. Answered all of my questions in a timely manner. I'm not a huge fan of change, but they made switching easy
NH
Newt Huneycutt
Nov 3, 2025
5.0
I finally left the insurance vendor I'd been with for 40 years when they jacked-up my homeowner's premium 50%. On the advice of my grown son I went to Shannon Cauthen in the Waxhaw State Farm Office of Staci Howell. We met face to face in her office and in about an hour she had me set-up with all new home and auto insurance quotes. She was extremely knowledgeable, professional, and gave me some great advice. Her homeowner's product got my premium back down below the level of my previous vendor BEFORE their 50% increase. I was so pleased I went all in with State Farm on 3 automobiles, my home, and a couple other pieces of equipment. Shannon followed-up diligently several times as my insurance transferred from my previous vendor to State Farm. I have nothing but good things to say about this office and truly look forward to working with them in the future.
Frequently Asked Questions About Staci Howell - State Farm Insurance Agent
What types of insurance does Staci Howell - State Farm Insurance Agent offer?
They offer auto, home, renters, life, business, health & disability, pet, and property insurance.
Where is Staci Howell - State Farm Insurance Agent located?
The office is at 500 E South Main St, Waxhaw, NC, 28173, USA.
What are the office hours for in-person visits?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is customer service available outside of normal office hours?
Yes, customer service is available online 24/7 for your convenience.
Can I book an online appointment with Staci Howell?
Yes, they offer online appointments and do not require prior appointments for visits.
Which languages are supported by the agency?
Services are offered in English, Spanish, and Romanian.
What payment methods are accepted at Staci Howell - State Farm Insurance Agent?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What nearby places can I visit after an appointment at the agency?
You can visit Savory Swine BBQ Sauces for barbecue, Virtuoso Breadworks for bakery and coffee, or Renew Med Spa for skincare treatments, all close to the agency.
Are there any nearby automotive services near Staci Howell - State Farm Insurance Agent?
Yes, nearby are Autohaus of Union, Streamline Auto Care, and Waxhaw Feed & Pet Supply for automotive repair and services.
How can the nearby Circle K convenience store be useful to customers visiting the agency?
Circle K offers gas, a car wash, and convenience shopping, which can be convenient for customers before or after their visit.