Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
At the Clay Hamilton State Farm Agency, our mission is to prioritize your family's needs. We take pride in offering top-notch customer service, putting your needs first. Our team provides personalized service and ensures your claims are handled smoothly. Proudly serving Lumberton and its surrounding communities, we're here for your auto, home, life insurance needs, and more. Give us a call today! License #: NC-1000363620, SC-3001594928
Location
Clay Hamilton - State Farm Insurance Agent
4904 Fayetteville Rd, Lumberton, NC
28358, United States
Hours
Reviews
4.8
346 reviews
5 stars
321
4 stars
12
3 stars4
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of agents like Savannah, Adam, and Santana for their exceptional service.
Knowledgeable Staff
Customers frequently highlighted the agents' expertise and ability to answer questions thoroughly, making the insurance process easier and more understandable.
Cost Savings
Several reviews noted significant savings on insurance premiums, with customers expressing satisfaction with the rates and benefits provided.
Personalized Experience
Clients appreciated the personalized attention they received, with agents taking the time to understand their specific needs and providing tailored solutions.
- KFKim FreemanDec 29, 20255.0I recently went into the Lumberton office and the young lady that helped me was Savannah and she was the BEST she helped me with finding the best quote on car insurance .
- CPCodi PaitDec 29, 20255.0Savannah was wonderful helping me get a quote for my auto insurance! Would recommend her to anyone
- MAMark AltmanDec 28, 20251.0Trash! After decades with State Farm, my coverage was dropped because I used roadside assistance "too much". A service I paid for in addition to coverage. After Hurricane Matthew, my damages were estimated over $12,000. I was paid just over $2,000. State Farm is a rip off! Go with Allstate, Farm Bureau or USAA. Anyone other than State Farm!
- LLLela LeggettDec 4, 20255.0Tip top customer service. I started trying to obtain insurance while on my lunch break but I was not able to complete. We played phone tag. The Clay Hamilton agency did not stop until they reached me. I am glad they kept at it. I received my call after work which was perfect for me. I am relieved I have a policy almost identical to a plan with my old insurance. State Farm saved me $80 plus dollars per month for auto and renter's insurance. Amazing....is an understatement.
- BTBess ThomasNov 26, 20255.0I would like to extend my deepest thanks to Adam, who is hands-down one of the best agents I have ever had the pleasure of working with. Not only is he phenomenal at his job, but he is also a truly genuine, kind-hearted person who sincerely cares about his clients. What stood out to me most is that Adam doesn’t just try to sign people up with the company — he takes the time to understand each client’s specific needs and makes sure they are taken care of. That level of sincerity and dedication is a rarity in today’s business world. I especially appreciated our conversations about my son — his new journey as a licensed driver, along with his future aspirations and goals after high school. Adam made the entire experience personal, meaningful, and comforting. He connected on every level that matters. If you are looking for an agency that truly cares — this is absolutely the one. Adam is exceptional, and I couldn’t be more grateful for the service and support he provided.