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NC-1000541342
We are people who make it our business to be like a good neighbor, who bring diverse talents and experiences to our work of serving the State Farm customer.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Josh London - State Farm Insurance Agent
1112 East Cutlar Crossing, Leland, NC
28451, United States
Hours
Reviews
4.8
127 reviews
5 stars
119
4 stars
3
3 stars0
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency for its exceptional customer service, highlighting the friendly, knowledgeable, and responsive staff.
Personalized Attention
Many reviews noted the personalized attention and care provided by agents, making clients feel valued and understood.
Expertise and Knowledge
Clients appreciated the team's expertise in insurance products, with several mentioning how agents took the time to explain options clearly.
Community Engagement
Josh London and his team were recognized for their community involvement, including support during local crises and personal outreach to clients.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, often recommending the agency to others.
- BOBrittany OConnor6 days ago5.0We had a wonderful experience working with Kelly to get a new homeowners policy and switch our auto insurance to a bundle. Kelly was able to get us a lower rate than we expected and her kindness and professionalism throughout the process were outstanding. She simplified what could have been a challenging part of buying our new home.
- CACathy AbrahamsonNov 7, 20255.0Heather is always so professional and friendly! Wonderful customer service
- MDMorgan DavisOct 22, 20255.0The best service I’ve ever gotten from any insurance company, love them!
- CHCheryl HankinsonOct 15, 20255.0We were referred to Josh London State Farm in Leland by our neighbor. We have spoken with Kelly regarding our condo. policy and most recently with Josh on our auto insurance. They are very personable and listen to what you want for coverage. They explain everything to you so you understand exactly what you are purchasing. We like knowing there is someone to talk with face-to-face on any questions or incidents that might may come up. They really care about their clients.
- SDScott W DevineOct 3, 20255.0Being new to North Carolina, I was hesitant with placing my AUTO\HO\UMB policies with a local independent insurance agent since I used State Farm most of my life in NY. I decided to go with The Josh London State Farm agency and have not been disappointed. The staff is great and they do listen to your questions, answer with prompt replies, and do provide a fair and reasonable price. It's reassuring to know that my insurance coverage is updated and the team at the Josh London State Farm office are really looking out for the customer. A special shout out to Heather at the office. She performed an audit on one of my new auto polices and she suggested a change that save me BIG $$! Good work Heather, much appreciated.
Frequently Asked Questions About Josh London - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Josh London - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Josh London - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view billing and payment information.
What services does the Josh London - State Farm Insurance Agent office provide?
We provide insurance services including auto, homeowners, life, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Josh London - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance and banking accounts through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is the Josh London office located near any dining options?
Yes, nearby dining options include Farmhouse Kitchen for breakfast and brunch, Aye! Toro Tacos & Tequila for Mexican cuisine, and Pizzettas II for Italian and pizza.
What nearby facilities can help me with errands when visiting Josh London - State Farm Insurance Agent?
Near the office, you can find the UPS Access Point location for shipping needs, CVS Pharmacy for health and beauty supplies, and The Exchange Network ATM for banking transactions.
Are there any nearby places for personal care near Josh London - State Farm Insurance Agent?
Yes, Hollywood Nails & Spa and Hairology Salon Studio are nearby for beauty and spa services, and Cherubini Orthodontics offers dental and orthodontic care.
How does the nearby Port City Java coffee shop enhance a visit to Josh London - State Farm Insurance Agent?
Port City Java provides a convenient spot to enjoy coffee or a light snack before or after your insurance appointment, making it easy to combine errands with a relaxing break.