NC-16178529 Provide customers with products that will protect and manage their current lifestyle and assets. To actively engage in the community by exemplifying the Good Neighbor way of life. We will be a involved in the Outer Banks, Moyock, and Currituck communities as well as Virginia and strive to help build a brighter future for all residents
Loretta, with Steven Gillis, is fabulous. She always text me payment reminders, processes all needs and goes above and beyond. So much more than just insurance. Thank you!!!!
AM
Allison Mayo
Nov 16, 2025
5.0
We have been with State Farm Gillis for almost a decade and have enjoyed everyday with them. No matter what I need they are just an email away with a quick response - highly recommend!
JW
Jamie Wittmann
Nov 13, 2025
1.0
Unprofessional
JT
Jennifer Thompson
Oct 8, 2025
5.0
Great service and great staff! Thank you!
KK
Kayla Knight
Oct 7, 2025
1.0
Update based on response: if she thought it was disconnected, you call back. You don't just let it go... Good to see y'all just protect your employees instead of caring about paying customers.
You don't hang up on a paying customer because you don't want to deal with them!! Completely unprofessional
PS this was Megan and I am reporting to her escalations
Frequently Asked Questions About Steven Gillis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Steven Gillis - State Farm Insurance Agent?
No, Steven Gillis offers free insurance quotes online.
What payment methods are accepted at Steven Gillis - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What are the office hours for Steven Gillis - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and holidays.
Where is Steven Gillis - State Farm Insurance Agent located?
They are located at 5117 N Croatan Hwy, Kitty Hawk, NC 27949, USA.
Can I manage my insurance policies and file claims via a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Steven Gillis - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
What nearby healthcare providers can visitors access when visiting Steven Gillis - State Farm Insurance Agent?
Nearby healthcare providers include Virginia J Moore, PA-C, Lynne Williams, Outer Banks Ear Nose and Throat, and Surf Pediatrics and Medicine, providing convenient options for medical care.
Are there any local stores near Steven Gillis - State Farm Insurance Agent for home goods or furniture?
Yes, OBX Home Goods & Decor and Ambrose Furniture are nearby for customers who want to shop for home goods or furniture before or after their visit.
What community organizations are associated with Steven Gillis - State Farm Insurance Agent?
The agency is involved with the Chamber of Commerce, OBAR, VFW, Marine Corps League, Toys for Tots, and Harleys Owner Group, actively engaging in the community.