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NC-13568555
The Trisha Schwartz State Farm Agency is the premier customer choice for insurance and financial services in the Triangle. We offer an inviting and hospitable atmosphere where every customer is valued. We provide exceptional service with the utmost integrity to every customer we serve, to gain their trust and confidence. Whether we communicate in person or via technology, our interactions with our customers and soon-to-be customers, will be inviting and professional. Our customer’s needs will drive our conversations, and we will relate to them by sharing our stories. State Farm has changed our lives and the lives of millions! The Trisha Schwartz Agency’s purpose is to bring others into our State Farm family.
Details
- Onsite servicesAvailable
Location
Trisha Schwartz - State Farm Insurance Agent
5285 Sunset Lake Rd, Holly Springs, NC
27540, United States
Hours
Reviews
5.0
287 reviews
5 stars
281
4 stars3
3 stars2
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, responsive, and knowledgeable staff, particularly highlighting agents like Sandy, Kylie, and Trisha for their exceptional service.
Efficiency
Many reviews noted the quick and seamless processes for policy updates and claims, with agents often going above and beyond to ensure customer needs were met promptly.
Professionalism
The team was frequently described as professional and effective, handling inquiries and issues with care and expertise, which contributed to a positive customer experience.
Supportive Environment
Customers felt supported throughout their insurance processes, with agents providing personalized assistance and guidance, making them feel valued and secure.
Overall Satisfaction
The agency received high recommendations from customers, indicating a strong overall satisfaction with their services and a willingness to return for future insurance needs.
- BBBionca Booker6 days ago5.0Kylie is so kind, helpful and patient. She helped me with both my life insurance policy and homeowners policy. I highly recommend.
- ABAkilah BurnsNov 17, 20255.0I have been with State Farm since I was 16! Over the years, I’ve always been treated with respect and kindness. Since 2019, Sandy has been my go to person for all my insurance needs! There is not enough room to share how awesome of an individual she is and how amazing she is at her job. I thought so much of her, I referred her to my parents and now they do work with Sandy!! She is absolutely worthy of a five star rating!!!!
- NPNitin PaiNov 8, 20255.0Been working with Sandy for over two years now related to my home insurance and auto policies. She has been extremely responsive and takes the time to research and respond with the most favorable options, whenever I reach out to her with any questions or changes to my policies. Highly recommend working with her if you get the chance.
- KHKatie HaleNov 7, 20255.0Sandy is always responsive and helpful. Being a first-time home buyer, she guided me through the process of getting homeowners insurance, hazard insurance, and bundling with my car insurance. When my mortgage got sold to a new mortgage servicer, she proactively reached out to me to confirm details and my authorization to proceed.
- DHDavid HunterOct 28, 20255.0A big thank you to Kylie for helping me get the insurance coverage needed and at reasonable rates. I typically don't change insurance companies but with some of the outrageous increases found in other homeowner's insurance rates it was time to find a a new solution. Kylie was very prompt and super pleasant to work with and answered all my questions on the spot. Thanks Kylie! :).
Frequently Asked Questions About Trisha Schwartz - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Trisha Schwartz - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Trisha Schwartz - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about my billing or payments?
Contact your insurance agent for any questions about your bills, payments, or Renewal Coverage Offers; their contact information is available on your bill's details page.
What services can I manage using the State Farm mobile app?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the typical coverages included in Emergency Roadside Service?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, up to one hour of locksmith services, and one hour of mechanical labor for select services.
When is the Trisha Schwartz - State Farm Insurance Agent office open?
The office is open Monday through Thursday from 8:30 AM to 4:30 PM and Friday from 8:30 AM to 4:00 PM. It is closed on weekends and certain holidays.
Can I find places to shop or relax near the Trisha Schwartz agency?
Yes, nearby you can visit Sunset Lake Commons shopping center or enjoy a coffee break at Starbucks before or after your visit.
Are there any pet services near the insurance agency?
Yes, Pet Mania Holly Springs and Dazzling Dogz offer pet supplies and grooming services nearby, convenient if you need pet care while visiting.
What financial services are available close to the Trisha Schwartz agency?
Nearby financial services include Coinme for currency exchange and ATMs like First National Bank ATM, as well as Western Union for money transfers.