Business Details
About
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NC-1000423843 Our office strives to provide State Farm customers with the most efficient and professional service in the Piedmont Triad area. We primarily serve Greensboro, Reidsville, High Point, Jamestown, Burlington, Winston Salem and surrounding areas as well as the whole state of North Carolina. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Ashley Collins - State Farm Insurance Agent
1610 W Friendly Ave, Greensboro, NC
27403, United States
Hours
Reviews
4.9
192 reviews
5 stars
184
4 stars
5
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their responsiveness and willingness to assist with various insurance needs.
Agent Performance
Specific agents, particularly Ashley, Dimerc, Gabby, and Kanisha, received numerous commendations for their professionalism, patience, and ability to explain complex insurance details clearly.
Overall Satisfaction
Many reviews expressed high levels of satisfaction with the agency, recommending it for its exceptional service and competitive rates.
Long-term Relationships
Several customers noted their long-term loyalty to the agency, emphasizing the consistent quality of service over the years.
Efficient Processes
Customers appreciated the quick and easy processes for obtaining quotes, making policy changes, and handling claims.
- MMMatthew1 day ago5.0Sarah Hollins is awsome!
- MNMichelle Nicholson3 days ago5.0Wonderful customer service! Been apart of this company for a lot of years! Thank you all for everything!
- SBStephanie Roberson Barnard6 days ago5.0Ashley is awesome! She helped me navigate through a claim and advocated for me. So grateful for her expertise and quick response.
- BNBeverly NdukwuNov 11, 20255.0Always very pleasant and helpful when I have questions about my Insurance and need information.
- KMKat MendenhallNov 3, 20255.0Love Sarah Hollins at this branch!
Frequently Asked Questions About Ashley Collins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online quote from Ashley Collins - State Farm Insurance Agent?
No, Ashley Collins offers free quotes online with no payment required.
What payment methods are accepted at Ashley Collins - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my billing and payment information online?
You can access your billing and payment details via the Digital Pay Payment Center by logging in with your User ID and password.
What are the office hours for Ashley Collins - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is Ashley Collins - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
Which nearby places can I visit for a meal before or after my insurance appointment?
Nearby options include Wylie's Gourmet Café for sandwiches and bakery items, Bandito Bodega offering Asian and Mexican cuisine, Jake's Pub and Billiard's for pub food, and 1618 West Seafood Grill for seafood and bar dining.
Are there any nearby beauty or nail salons close to Ashley Collins - State Farm Insurance Agent?
Yes, you can visit Remedy Beauty Bar, Xio.Nails_, Hilssi Beauty, Elite Nails Spa & Salon, Marianne's Brows, or Leon's Style Salons near the office.
Can I find any wellness or medical-related services near the insurance agency?
Yes, University Animal Hospital of Greensboro, Beltone Hearing Aid Service, and LeBauer Physical Therapy are nearby for your veterinary, hearing, and physical therapy needs.
Does Ashley Collins - State Farm Insurance Agent offer online appointment scheduling?
Yes, the office offers online appointments but does not require appointments to visit in person.