Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
I enjoy meeting new people and helping transplants to Raleigh, Durham, Apex. Cary, RTP and the surrounding area get settled here. My team and I team are always ready to help you find the right home, renters, auto, life, or business insurance for your needs. Please call for a free quote.
Location
Carmen Ritz - State Farm Insurance Agent
5310 NC Hwy 55, Durham, NC
27713, United States
Hours
Reviews
5.0
341 reviews
5 stars
339
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its friendly, professional, and responsive staff who provide excellent customer service.
Knowledgeable Staff
Customers appreciate the staff's expertise and ability to explain insurance options clearly, helping them make informed decisions.
Efficient Processes
Many reviews highlight the quick and efficient service provided, making processes like switching policies or getting quotes smooth and hassle-free.
Positive Experience
Overall, customers report a high level of satisfaction with their experiences, often mentioning a personal touch and feeling valued as clients.
- AMAlly Miller3 days ago5.0I reached out to transfer my policy to NC. I spoke with Rayna, who was extremely helpful and patient with me. I had several questions and I was unsure about policy questions. Rayna pleasantly explained each option and she was so incredibly kind. It’s refreshing to speak with someone that is patient, kind and helpful. I’m so glad I chose Carmen Ritz Starr Farm as her staff is phenomenal.
- BPBrooke PetreczDec 23, 20255.0Hannah was able to look over my coverage and provide me with professional advice and ensured that I selected a policy that was right for my lifestyle!
- IPInyong ParkDec 19, 20255.0It has been over four years since I started working with Carmen. I have my car, home, and umbrella insurance through her office. Her staff is amazing and highly professional. They are always responsive and incredibly helpful.
- BRBenjamin Reed (RangerRick)Dec 17, 20255.0recently moved my mom's State Farm service from Florida to Carmen's office and they've been super responsive helping me out with some administrative stuff with her account
- AOAmanda ODec 12, 20255.0Efficient and knowledgeable staff. They even call you on your birthday.