Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MS-10114315
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
Location
Jake Jacobs - State Farm Insurance Agent
1978 Popps Ferry Rd, Biloxi, MS
39532, United States
Hours
Reviews
5.0
653 reviews
5 stars
641
4 stars
12
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents like Trish, Paige, and Tyler, highlighting their professionalism, responsiveness, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews noted the agents' extensive knowledge and ability to explain insurance options clearly, helping customers feel confident in their decisions.
Efficiency
Customers appreciated the quick and hassle-free service, with several mentioning how agents made processes simple and efficient.
Friendly Atmosphere
The office environment was described as friendly and welcoming, with staff members being approachable and caring.
Cost Savings
Several customers reported significant savings on their insurance premiums after working with the agents, indicating a focus on finding the best deals for clients.
- JWJa'Gradi Webster5 days ago5.0Paige Baird was incredible in helping me with all my insurance needs. She is very nice, easy to talk to, and very knowledgeable. If you are looking for a good agent and a good place for insurance try this State Farm.
- WRWilliam RobinsonNov 17, 20255.0I had several questions regarding State Farm auto insurance coverage on two upcoming, policies. Trish responded quickly; got me answers all with a pleasant, positive attitude. Enjoyed Call speaking with her.
- KTKaren TriplettNov 17, 20255.0We have received excellent service from this office. Questions are answered quickly. We moved here from Florida and we were able to get our insurance questions answered without having to contact there office repeatedly that is so helpful. They are a great group and would highly recommend them.
- LSLadena SteinkampNov 14, 20255.0My husband and I purchased a condo for the first time and although we have purchased homeowners insurance for years, condo insurance was new to us. Paige was so knowledgeable and so helpful in making sure we got everything we needed with enough coverage. I had a lot of questions and she was very patient with us and also helped us get flood coverage added. Everyone is so helpful and they return your call promptly.
- NMNell MarbleNov 7, 20255.0The representative I spoke with was friendly, courteous, and knowledgeable! She had excellent customer service skills, which is rare, today. I have never had a bad experience with any of the office staff since I began doing business with them. I added a new policy today. Keep up the good work, Jake!
Frequently Asked Questions About Jake Jacobs - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jake Jacobs - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jake Jacobs - State Farm Insurance Agent offers free quotes.
What payment methods can I use at Jake Jacobs - State Farm Insurance Agent?
You can pay using cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
What are the business hours of Jake Jacobs - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays. It is also closed on major holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
How can I access my billing and payment information online?
You can access your billing and payment information by using the Digital Pay Payment Center link on their website. Log in with your User ID and password.
Can I make changes to my insurance coverages online?
Yes, you can request changes to your coverages online. The requests will be forwarded to your agent for processing.
What types of insurance does Jake Jacobs - State Farm Insurance Agent offer?
They offer various insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is it possible to complete the insurance process without an agent?
No, you must work with an agent. If you don't have one, an agent will be assigned to you for all quotes, policies, and accounts.
Are there nearby credit unions where I can manage my finances before or after visiting Jake Jacobs - State Farm Insurance Agent?
Yes, nearby credit unions include Water's Edge FCU and Harrison County Post Office Employees Federal Credit Union, which can be convenient for managing your financial needs when visiting the area.
Can I visit nearby healthcare providers such as dentists or chiropractors when visiting Jake Jacobs - State Farm Insurance Agent?
Yes, nearby healthcare providers include Michael T. Williams (dentist), Dr Michael T Williams Dmd (dentist), Genesis Back & Neck Biloxi, and Murphy Chiropractic. These are convenient options if you need healthcare services near the insurance office.
What local amenities or shops are near Jake Jacobs - State Farm Insurance Agent that I can visit?
Nearby amenities include Family Dollar for shopping, Shipley Do-Nuts for bakery goods, and Pops Ferry Car Wash for automotive cleaning. These make it easy to combine errands with your visit.