Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MS-10114315
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
Location
Jake Jacobs - State Farm Insurance Agent
1978 Popps Ferry Rd, Biloxi, MS
39532, United States
Hours
Reviews
5.0
675 reviews
5 stars
663
4 stars
12
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Trish and Paige going above and beyond to assist.
Responsiveness
Many reviews highlighted the quick response times and efficient service provided by the agents, making the insurance process smooth and hassle-free.
Professionalism
The team was frequently described as professional and competent, with agents demonstrating a strong understanding of insurance products and policies.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency for its excellent service and support.
- MSMichael Sayroo3 days ago5.0Trish. Did a great job answering my questions and Following up with my homeowner policy. Great job Trish. You did it.
- ADAda DodsonDec 29, 20255.0Trish Aloi is always very caring and informative. She answers all my questions. Trish is an asset to State Farm.
- CCCandy CalerisDec 23, 20255.0We have been in touch with Paige at Brandon Jacobs State Farm for over 2 years as we were in process of building and moving to Biloxi ,Ms. Paige was so knowledgeable and helpful. We finally Moved in Nov 5 2025. We have insurance with this company. We appreciated all the advice and the best customer service . Steve & Candy C
- RGRamona GrayDec 22, 20255.0So VERY lucky to have found this State Farm office. I have been using State Farm Insurance as long as I have been driving - they are always my go to agency! My husband and I will be relocating to Biloxi from Florida in January and when I called to get our Renter’s Insurance set up I was lucky enough to meet Paige! What a WONDERFUL experience. She listened to what I needed and helped me out more than I can say. I just sold my car, but as soon as it is replaced, I will be calling Paige to set up a policy on that as well! Thank you, Paige - it was a pleasure to meet you….I feel like I made a friend today! (Ramona Reggio)
- CDChad DavisDec 18, 20255.0I had a great experience working with Tyler Howell on my renter's policy. He was extremely helpful, answered all my questions, and promptly provided the Certificate of Insurance I needed for my rental. A pleasure to work with.
Frequently Asked Questions About Jake Jacobs - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jake Jacobs - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jake Jacobs - State Farm Insurance Agent offers free quotes.
What payment methods can I use at Jake Jacobs - State Farm Insurance Agent?
You can pay using cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
What are the business hours of Jake Jacobs - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays. It is also closed on major holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
How can I access my billing and payment information online?
You can access your billing and payment information by using the Digital Pay Payment Center link on their website. Log in with your User ID and password.
Can I make changes to my insurance coverages online?
Yes, you can request changes to your coverages online. The requests will be forwarded to your agent for processing.
What types of insurance does Jake Jacobs - State Farm Insurance Agent offer?
They offer various insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Is it possible to complete the insurance process without an agent?
No, you must work with an agent. If you don't have one, an agent will be assigned to you for all quotes, policies, and accounts.
Are there nearby credit unions where I can manage my finances before or after visiting Jake Jacobs - State Farm Insurance Agent?
Yes, nearby credit unions include Water's Edge FCU and Harrison County Post Office Employees Federal Credit Union, which can be convenient for managing your financial needs when visiting the area.
Can I visit nearby healthcare providers such as dentists or chiropractors when visiting Jake Jacobs - State Farm Insurance Agent?
Yes, nearby healthcare providers include Michael T. Williams (dentist), Dr Michael T Williams Dmd (dentist), Genesis Back & Neck Biloxi, and Murphy Chiropractic. These are convenient options if you need healthcare services near the insurance office.
What local amenities or shops are near Jake Jacobs - State Farm Insurance Agent that I can visit?
Nearby amenities include Family Dollar for shopping, Shipley Do-Nuts for bakery goods, and Pops Ferry Car Wash for automotive cleaning. These make it easy to combine errands with your visit.