Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
MO-8458969
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Sarah Shay - State Farm Insurance Agent
1120 Technology Drive, O'Fallon, MO
63368, United States
Hours
Reviews
5.0
256 reviews
5 stars
254
4 stars2
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, knowledge, and responsiveness, making the insurance process smooth and enjoyable.
Agent Recommendations
Customers highly recommend specific agents like Anjalee, Kari, and Lorelei for their exceptional service and ability to meet client needs.
Affordability
Many reviews highlight the ability of agents to find competitive rates and save customers money on their insurance policies.
Personal Touch
Clients appreciate the friendly and caring approach of the agents, who make them feel valued and understood throughout the insurance process.
- DFDwayne Fortner5 days ago5.0Dylan Kowalski at State Farm was fantastic to work with. He helped me get both auto and home insurance at a great price and made the process simple and painless. He was friendly, knowledgeable, and always quick to respond to my questions. I’m very happy with the coverage and the service I received. 👍🏽
- CFCaleb Fagan6 days ago5.0Had an easy experience getting a quote and ended up being a great option. Thanks to Dylan for helping us out and walking through everything.
- DRDari RaglandJan 5, 20265.0Trent was very patient, answered all of my questions.
- KAKaren A.Dec 29, 20255.0Dylan K is excellent. I was very impressed with his knowledge and professionalism, and he is also very easy to talk to. Very pleased with this agency
- THTayler HamiltonDec 15, 20255.0Trent was wonderful in getting me affordable and easy insurance for my vehicle. Amazing experience and kept in touch throughout the process of me trying to work out funds for insurance.
Frequently Asked Questions About Sarah Shay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sarah Shay - State Farm Insurance Agent?
No, you can get a free quote online with no payment required.
What payment methods are accepted at Sarah Shay - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info via the Digital Pay Payment Center by logging in with your User ID and password.
What services does Sarah Shay - State Farm Insurance Agent provide?
They provide insurance services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Sarah Shay - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance accounts on the State Farm mobile app?
Yes, the app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is there an agent I can contact if I have questions about my bill or payments?
Yes, you can contact your assigned agent. Their phone number and email are listed on your bill details page.
What nearby dining options are available around Sarah Shay - State Farm Insurance Agent?
Nearby dining includes Max’s Pizza, Tully’s Taproom, Sam’s Southern Eatery, Cusumano’s Italian Restaurant, and Mr. Pita Mediterranean Grill for a variety of cuisines.
Are there any fitness or wellness centers near the insurance office?
Yes, nearby fitness options include Vector Martial Arts and Fitness Together gyms, and St. Louis Women’s Physical Therapy for physical therapy services.
What nearby services can help with personal care or relaxation?
Nearby personal care places include Chau’s Nails and Spa, Bliss Beauty Bar, Bounce Salon, and The Marriage Coach for counseling and mental health support.