Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MO-8458969
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Sarah Shay - State Farm Insurance Agent
1120 Technology Drive, O'Fallon, MO
63368, United States
Hours
Reviews
5.0
238 reviews
5 stars
236
4 stars2
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their responsiveness, professionalism, and genuine care for clients' needs.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly.
Positive Experience
Many reviews highlight the pleasant and stress-free interactions with agents, making insurance processes enjoyable.
Competitive Pricing
Clients report satisfaction with the competitive rates and savings achieved through the agency.
Supportive Environment
The office atmosphere is described as friendly and supportive, making clients feel valued and at home.
- KCKathleen Carter2 days ago5.0Thanks to Anjalee for all her help with all my insurance questions. She provided all the information I needed to make decisions regarding multiple policies.
- LHLarry Holliday3 days ago5.0Anjalee Wood responded to my call promptly. After describing the situation, I sent her the information she need to inform the mortgage company that our Home Onwers (Rental) policy was still in effect. I have since received confirmation that she informed the mortgage company. All was resolved quickly and efficiently. Very pleased with her service this morning.
- PWPatty WierschNov 16, 20255.0Sarah and her team are the best! They have always taken great care of all our needs and advocate for us. Anjalee is extremely helpful, knowledgeable and thorough. Our family is very grateful!
- HMHana MaanaviNov 13, 20255.0I had the opportunity to receive assistance from Lorelei, who was fantastic! She was a pleasure to speak with and was able to answer all my questions the the fullest extent. I really appreciated her taking the time to make sure I was well knowledged. Highly recommended!
- MCMiguel ChavezNov 6, 20255.0Lorelei is one of those rare people who make you feel truly cared for! She’s patient, kind, and goes above and beyond to make sure you’re taken care of. She walked me through everything step by step and made it all easy to understand. Thank you Lorelei for everything!
Frequently Asked Questions About Sarah Shay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sarah Shay - State Farm Insurance Agent?
No, you can get a free quote online with no payment required.
What payment methods are accepted at Sarah Shay - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info via the Digital Pay Payment Center by logging in with your User ID and password.
What services does Sarah Shay - State Farm Insurance Agent provide?
They provide insurance services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Sarah Shay - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance accounts on the State Farm mobile app?
Yes, the app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is there an agent I can contact if I have questions about my bill or payments?
Yes, you can contact your assigned agent. Their phone number and email are listed on your bill details page.
What nearby dining options are available around Sarah Shay - State Farm Insurance Agent?
Nearby dining includes Max’s Pizza, Tully’s Taproom, Sam’s Southern Eatery, Cusumano’s Italian Restaurant, and Mr. Pita Mediterranean Grill for a variety of cuisines.
Are there any fitness or wellness centers near the insurance office?
Yes, nearby fitness options include Vector Martial Arts and Fitness Together gyms, and St. Louis Women’s Physical Therapy for physical therapy services.
What nearby services can help with personal care or relaxation?
Nearby personal care places include Chau’s Nails and Spa, Bliss Beauty Bar, Bounce Salon, and The Marriage Coach for counseling and mental health support.