Brightway Insurance, The Silverman Family Agency

3.8
10 reviews

About

Home Insurance AgencyAuto Insurance AgencyInsurance AgencyBrightway Insurance
As your Chesterfield insurance experts, we can provide you with multiple quotes from a variety of insurance companies to help you find the best coverage at the best price. Contact us at (636) 422-3260 or visit us online at https://www.brightway.com/agencies/MO/Chesterfield/0143 today for a customized quote!

Location

Brightway Insurance, The Silverman Family Agency
17600 Chesterfield Airport Rd, Chesterfield, MO
63005, United States

Hours

Reviews

3.8
10 reviews
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  • BP
    bradley packer
    Oct 23, 2025
    1.0
    My brother and I were both recommended to Gary. Do yourself a favor and never get involved with him. Dude is rude and unwilling to help. Pick anyone but Gary Silverman. Negative 5 stars
  • KS
    Katlyn Shortt
    Aug 15, 2025
    2.0
    Unfortunately, The Silverman Family customer service is very unfriendly. They have been unwilling to help our family and left us feeling like a burden each time we called. We switched to a State Farm branch near us and they are much friendlier and easier to work with, but if you like automated systems and high prices this might be the place for you!
  • KH
    Karen Howard
    Aug 1, 2024
    1.0
    Gary was wonderful when I initially signed up for home and auto insurance. I called him 6 months ago fussing about auto insurance rates and was basically told yeah it sucks, some people's have gone up 200% or more. Now both home and auto were due for renewal. I found significantly cheaper insurance for both, with the automobile being 1/3 of the quote I received the carrier I had. He never once offered to try to find cheaper coverage for me. When I called the office to cancel my policies it was not completed. He was rude in an email exchange stating it wasn't his problem. I spoke to a lady today who did cancel my policies, but she couldn't stop the draft that is coming out of my bank account. Gary was just rude and made me feel like a nuisance.
  • RT
    Rhiannon Thompson
    May 5, 2021
    5.0
    I have been working with Gary for both homeowners and auto coverage for many years. He continues to exceed my expectations. Any time I have a question about my policy or want to shop around for better rates, he is super helpful and always responds quickly. Gary is very knowledgeable and friendly. Highly recommend.
  • RD
    Rob Hammerling, DC
    Sep 27, 2017
    5.0
    You haven't had great customer service until you've done business with Gary Silverman at Brightway Insurance. Not only did he save us around $1,000 per year on our home and auto coverage, he is always incredibly helpful when I have questions. It's not uncommon for him to reply to emails after normal business hours either, even when I don't expect him to. His dedication to great service is truly appreciated!

Frequently Asked Questions About Brightway Insurance, The Silverman Family Agency

What types of insurance can The Silverman Family Agency help me with?

The Silverman Family Agency offers multiple quotes from various insurance companies for home and auto insurance to help you find the best coverage at the best price.

Where is Brightway Insurance, The Silverman Family Agency located?

The agency is located at 17600 Chesterfield Airport Rd, Suite 204, Chesterfield, MO 63005, USA.