Business Details
About
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MN-40168303 - Our mission is simple: Treat our State Farm customers (and future customers) like they are our own family.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Stephanie Fetzer - State Farm Insurance Agent
5300 Hyland Greens Dr, Bloomington, MN
55437, United States
Hours
Reviews
5.0
704 reviews
5 stars
694
4 stars3
3 stars0
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the team for their helpfulness, responsiveness, and professionalism, highlighting individual agents like Genna, Sam, and Michelle for their exceptional service.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with customers appreciating the agency's ability to find better coverage at lower prices.
Knowledge and Support
The staff was frequently described as knowledgeable and thorough, providing clear explanations of policies and coverage options, which helped customers feel informed and confident in their decisions.
Long-term Relationships
Several customers mentioned their long-standing relationships with the agency, indicating a high level of trust and satisfaction over many years.
- CCChristine Comeau5 days ago5.0Recently switched from Farmers and after a thorough review with Sam ended up with better coverage for less $. Great service!
- MMMahamud MahamedDec 29, 20255.0Sam was very knowledgable and very helpfull reviewing our insurance needs. We have been a customer with this agency for more than a decade. I highly recommend Stephanie Fetzer - State Farm Insurance Agent. Thank you Sam for your all help
- GHGerard HijfteDec 28, 20255.0Sam was super helpful getting everything setup for our family. Thanks!
- AWAmy WinnDec 23, 20255.0This office takes the time to make sure you get the coverage that you need at a very good price. While other companies are raising prices, I got an additional discount. I would recommend them.
- AGAdam GormanDec 19, 20255.0I've been going to this location for many years and I've always had the most excellent service with my vehicles, toys and rental insurance! They thrive in making sure that you have everything that you need and at the lowest prices for all your vehicles and toys! I won't and will not go anywhere else like I did many years ago. I recommend them to everyone!!! They should be the only insurance company out there.
Frequently Asked Questions About Stephanie Fetzer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Stephanie Fetzer - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your online billing and payment information through the Digital Pay Payment Center link by entering your User ID and password.
What are the office hours for Stephanie Fetzer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Stephanie Fetzer - State Farm Insurance Agent wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for your convenience.
Can I manage my insurance and banking accounts using a mobile app?
Yes, you can use the State Farm mobile app to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby grocery stores can I visit when I come to this insurance office?
Lunds & Byerlys and Lunds & Byerlys Bloomington are nearby grocery stores where you can shop before or after your visit.
Are there any nearby coffee shops close to Stephanie Fetzer - State Farm Insurance Agent?
Yes, Caribou Coffee is close by, offering a convenient spot for coffee or tea before your insurance appointment.
If I need to withdraw cash or use banking services near the office, what options are available?
There are several ATMs nearby including Wells Fargo ATM, Athena Bitcoin ATM, and U.S. Bank ATM for your banking needs.
Does Stephanie Fetzer - State Farm Insurance Agent offer online appointment scheduling?
Yes, online appointments are available for your convenience, but appointments are not required to visit the office.