Business Details
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MN-40168303 - Our mission is simple: Treat our State Farm customers (and future customers) like they are our own family.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Stephanie Fetzer - State Farm Insurance Agent
5300 Hyland Greens Dr, Bloomington, MN
55437, United States
Hours
Reviews
4.9
689 reviews
5 stars
678
4 stars3
3 stars0
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and friendliness of the agents, particularly highlighting Genna, Sam, and Michelle for their exceptional support.
Cost Savings
Many reviews noted significant savings on insurance premiums after switching to this agency, with several customers reporting reductions of over 50%.
Ease of Process
Clients appreciated the seamless and efficient process of obtaining insurance, with agents providing clear explanations and handling most of the work for them.
Knowledgeable Staff
The team was frequently described as knowledgeable and helpful, guiding customers through their insurance needs and ensuring they understood their options.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency for its attentive service and competitive rates.
- TKTom KraMer6 days ago5.0Stephanie and her team were responsive, caring, gracious, and attentive to our needs. They left no stone unturned, and were able get us what we needed, when we needed it, at an affordable rate. Thanks Team Fetzer!
- LMles mcdermeit6 days ago5.0They have been a very wonderful company getting the Insurance's switched over and changed from person to person after my father passed away and then when my mother passed away we went through another set of changing of documents they've just been the most wonderful people I've had to ever work with
- APAlan PorterNov 9, 20255.0I purchased a new car and forgot to call Stephanie's office to update my file. I reached out and Olivia took my call. Within moments she took care of making the change and issued a temporary auto identification card. She also gave me an estimate of the change to monthly fees right away. The process was easy and painless and took only moments to complete. Olivia was knowledgable, helpful, and pleasant, which made for a wonderful experience!
- RSron stoltzNov 5, 20255.0I decided to see about getting my auto insurance combined with my wife on State Farm. Spoke with Genna and she made the experience very easy. I will save a considerable amount with the change but with the same coverage and in fact overall a bit better. Very pleased with the ease and professionalism that things were handled.
- JDJonathan DeMelloNov 3, 20255.0So after moving to MN, and just shopping around for insurance this team has helped me get set up with almost 0 work on my end with amazing customer service. All of my questions were answered and taken care of. Even with another car in my home state for storage they went ahead and called another Agent there and was able to get me coverage for that vehicle as well, for an amazing Rate! Don’t sleep on this team, they’re gonna help you with whatever they can!
Frequently Asked Questions About Stephanie Fetzer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Stephanie Fetzer - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your online billing and payment information through the Digital Pay Payment Center link by entering your User ID and password.
What are the office hours for Stephanie Fetzer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Stephanie Fetzer - State Farm Insurance Agent wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for your convenience.
Can I manage my insurance and banking accounts using a mobile app?
Yes, you can use the State Farm mobile app to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby grocery stores can I visit when I come to this insurance office?
Lunds & Byerlys and Lunds & Byerlys Bloomington are nearby grocery stores where you can shop before or after your visit.
Are there any nearby coffee shops close to Stephanie Fetzer - State Farm Insurance Agent?
Yes, Caribou Coffee is close by, offering a convenient spot for coffee or tea before your insurance appointment.
If I need to withdraw cash or use banking services near the office, what options are available?
There are several ATMs nearby including Wells Fargo ATM, Athena Bitcoin ATM, and U.S. Bank ATM for your banking needs.
Does Stephanie Fetzer - State Farm Insurance Agent offer online appointment scheduling?
Yes, online appointments are available for your convenience, but appointments are not required to visit the office.