MI-990805 We are a relationship company brought to life every day by our team's interaction with our customers. We are committed to connecting to and understanding our customer's wants, needs, worries, and cares. We are committed to lifelong relationships that grow and evolve as our customers' lives change and grow themselves. This will be achieved by providing exceptional customer care, superior insurance products, and services and always being there for customers when they need us most
Natalie received consistent praise for her professionalism, friendliness, and ability to find the best rates for customers.
Customer Service
Overall, customers reported positive experiences with the staff, highlighting their helpfulness and responsiveness.
Efficiency
Many reviews noted the quick and smooth process of obtaining insurance, with several customers mentioning same-day service.
Mixed Experiences
While most feedback was positive, a few customers expressed dissatisfaction with communication issues and policy management.
Recommendations
Numerous customers highly recommended the agency and specifically mentioned agents like Natalie and Elvina for their exceptional service.
JJ
Jawad (Jay)
4 days ago
5.0
This place deserves 5 Stars. I have worked with Natalie, she is very knowledgeable, Super professional, thorough, and most importantly, she helped me with the best rate for Auto Policy which we all look for. Highly recommended.
LH
Laith Heqari
Nov 12, 2025
5.0
The best people to deal with they are nice and knowledgeable
I have been over 2 years with them and never have any problems and they will get you the best rate and answer your call and help you out
Carmen you are the best
KW
Kurt Wyzorowski
Nov 6, 2025
5.0
Hi this Kurt w, Natalie was great with helping me get my insurance set up, super helpful and real professional with it, I would recommend speaking to Natalie if you need help getting insurance thru state farm
TL
Tiger Lore
Oct 31, 2025
5.0
Natalie and Krista are absolutely amazing! I should of switched to state farm years ago! Best policies and greatest team members in ever had the pleasure of working with!
DJ
Darren Johnson
Oct 24, 2025
5.0
I was on a strict time schedule to insure a vehicle and I was blessed that Agent Hazar Knight answered the phone. Hazar’s knowledge of my account, her professionalism, her attention to detail and her interest in providing me the best rate possible were impressive. The aforementioned happened in a matter of hours, not days. I asked, she answered and educated; deal done. What more could a customer ask for? She demonstrated care and compassion, which resulted in completion.
Darren F. Johnson AKA Satisfied Auto-Life Insurance Customer
Frequently Asked Questions About Dave Arce - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Dave Arce - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Dave Arce offers free quotes.
What payment methods are accepted by Dave Arce - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the business hours of Dave Arce - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services does Dave Arce - State Farm Insurance Agent provide?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
Can I manage my insurance policies using the State Farm mobile app offered by Dave Arce?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What emergency roadside services are covered through Dave Arce - State Farm Insurance Agent?
Emergency Roadside Service covers towing to nearest repair facility, delivery of gas, oil, battery or tires, locksmith services, and some mechanical labor.
What nearby coffee shops can I visit before or after visiting Dave Arce - State Farm Insurance Agent?
You can visit BIGGBY® COFFEE Drive-Thru or Biggby Coffee Drive Thru on Goddard Road for a convenient coffee break close to the office.
Which schools are located near Dave Arce - State Farm Insurance Agent that families might be interested in?
Nearby schools include Harry S. Truman High School, Taylor High, Truman High School Spec Ed, and Kennedy High School, all offering public education options.
Are there any banking services close to Dave Arce - State Farm Insurance Agent for customer convenience?
Yes, Citizens Bank is located nearby for customer banking needs and financial services.