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About
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MI-990805 We are a relationship company brought to life every day by our team's interaction with our customers. We are committed to connecting to and understanding our customer's wants, needs, worries, and cares. We are committed to lifelong relationships that grow and evolve as our customers' lives change and grow themselves. This will be achieved by providing exceptional customer care, superior insurance products, and services and always being there for customers when they need us most
Location
Dave Arce - State Farm Insurance Agent
25755 Goddard Rd, Taylor, MI
48180, United States
Hours
Reviews
4.8
349 reviews
5 stars
316
4 stars
14
3 stars4
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Natalie, for being friendly, knowledgeable, and helpful throughout the insurance process.
Claims Handling
Some customers expressed dissatisfaction with the claims process, citing issues with payouts and communication.
Professionalism
Reviews highlighted the professionalism of agents like Natalie and Hazar, who were noted for their thoroughness and attention to detail.
Pricing
Several customers reported satisfaction with the competitive rates and savings they received, particularly when switching from other insurers.
- TBTammie Barylski1 day ago5.0I have been with State Farm for a very long time Carmen is amazing and wonderful to work with. Anytime I have a question or concern about my policy she is very helpful and always helps answer any questions
- BHBeverly HudsonDec 23, 20254.0Overall my experiences with this office we're pretty good they were a couple of times that there was some challenges when trying to meet with Mr David ARCE but my last transaction with the young lady receiving of my payment for reinstatement was a pleasant experience thanks to her.but claims is a different story not fully paying out, changing around my claims and merging of claims by claims agent Christine Lawrence.
- SCShelby ChapoDec 18, 20255.0Natalie was very helpful in getting me a great policy and making sure I saved as much as possible. She was extremely personable, easy to talk to, and took the time to explain everything clearly!
- GBGiezelle BalesDec 13, 20255.0I love this State Farm office! Krista has been doing this for a long time and have helped with any questions I’ve had and always tries to give us the best deals so we can save the most. They’re very helpful in there whether they phone call or in office! Great group and always happy to see anyone who walks in!!
- JBJason BlackwellDec 9, 20254.0I had my seasonal sports car put up for the winter and a change in my coverage for the storage. Dave Arce and their team was very professional and worked diligently to get me the best price and coverage plan possible. Kudos and thank you for your service and professionalism.
Frequently Asked Questions About Dave Arce - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Dave Arce - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Dave Arce offers free quotes.
What payment methods are accepted by Dave Arce - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the business hours of Dave Arce - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services does Dave Arce - State Farm Insurance Agent provide?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
Can I manage my insurance policies using the State Farm mobile app offered by Dave Arce?
Yes, the mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What emergency roadside services are covered through Dave Arce - State Farm Insurance Agent?
Emergency Roadside Service covers towing to nearest repair facility, delivery of gas, oil, battery or tires, locksmith services, and some mechanical labor.
What nearby coffee shops can I visit before or after visiting Dave Arce - State Farm Insurance Agent?
You can visit BIGGBY® COFFEE Drive-Thru or Biggby Coffee Drive Thru on Goddard Road for a convenient coffee break close to the office.
Which schools are located near Dave Arce - State Farm Insurance Agent that families might be interested in?
Nearby schools include Harry S. Truman High School, Taylor High, Truman High School Spec Ed, and Kennedy High School, all offering public education options.
Are there any banking services close to Dave Arce - State Farm Insurance Agent for customer convenience?
Yes, Citizens Bank is located nearby for customer banking needs and financial services.