Brightway Insurance, The Lambert Family Agency

5.0
270 reviews

About

Home Insurance AgencyAuto Insurance AgencyInsurance Agency
As your Muskegon insurance experts, we can provide you with multiple quotes from a variety of insurance companies to help you find the best coverage at the best price. Contact us at (231) 769-2700 or visit us online at https://www.BrightwayLambert.com today for a customized quote!

Location

Brightway Insurance, The Lambert Family Agency
3023 Henry St., Muskegon, MI
49441, United States

Hours

Reviews

5.0
270 reviews
5 stars
266
4 stars
4
3 stars
0
2 stars
0
1 star
0
  • HC
    Hannah C
    Nov 17, 2025
    5.0
    Wonderful service! Missy was amazing and helped me out so much! I appreciate the peace of mind they gave me, and promptness to help answer all my questions. Highly recommend.
  • BK
    Brian King
    Nov 10, 2025
    4.0
    Missy did right by me. She was on the case after the first minute on the phone call. And she has the quotes emailed to me within 24 hours.
  • LL
    Lisa LaHaie
    Oct 8, 2025
    5.0
    I had questions about a policy I already had, and needed renters insurance Missy helped me and even helped with my online account problems. I would recommend the Bright company to my friend’s and family. They were friendly, knowledgeable, and very proficient.
  • IW
    Ian Wilson
    Oct 3, 2025
    5.0
    Just got my first policy w Brightway-auto only. I shopped around and Missy had lower price rates w the first quote. Didn't need to ask her to go back and sharpen her pencil. Last week I helped a client in AZ secure homeowners insurance. Brightway win that one too. I prefer working with a true broker w many carrier options. Lots of agents say they're a broker but, i don't actually have many insurers to shop. With policy prices going up consistently, I want one broker who can shop it for every renewal if I want. Shipping and comparing coverages is a hassle. Missy was efficient and detailed, addressing my specific email request questions / requests with care. Quick replies and reliably in the office when I called. I like that they have multiple agents one premise so they can back each other up if Missy isn't available.
  • RH
    Ruth Hernandez
    Sep 17, 2025
    5.0
    I will recommend Brightway Insurance to any of my relatives and friends . Super professional, communication is top tier and agents are great. Katherine answered all my questions. She was thorough, made sure I found the perfect plan for our home and made sure I understood what I was signing up for.

Frequently Asked Questions About Brightway Insurance, The Lambert Family Agency

What are the regular business hours for Brightway Insurance, The Lambert Family Agency?

The agency is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays except by appointment.

Can I get insurance quotes online or do I have to visit the office?

You can get customized insurance quotes online by visiting https://www.BrightwayLambert.com or by contacting the office directly.