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MI-16025882 Our strong relationships will enable us to provide our customers with the insurance and financial services they desire and our integrity and desire to make a difference will be legendary in the industry.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Kevin Curtis - State Farm Insurance Agent
1549 Michigan St NE, Grand Rapids, MI
49503, United States
Hours
Reviews
4.9
369 reviews
5 stars
359
4 stars3
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific agents for their exceptional service.
Professionalism
The agency is noted for its professionalism, with agents being described as courteous, responsive, and attentive to customer needs.
Value for Money
Many reviews mentioned the agency's ability to provide better coverage at lower rates compared to competitors, leading to high customer satisfaction.
Overall Experience
The majority of customers expressed a high level of satisfaction with their experiences, recommending the agency to others and stating they would continue to use their services.
- BBBrett BaremanDec 12, 20255.0What a great group to buy insurance from! If I could give more than 5 stars I would! Thank God for State Farm!
- SSStephanie ShermanDec 11, 20255.0This team is always very responsive and pleasant to work with. Always appreciate their service!
- JVJanne VannockerDec 9, 20255.0I worked with Heather on my car insurance.She was so helpful and patient working with us. She explained everything and took extra time to explain again. Just dealing with her was 5 star for customer service
- AJAllen JohnDec 4, 20255.0Ashley is an awesome person to work with she took the time to explain everything in detail and help me with getting the coverage I needed
- CTConnor ThomasNov 21, 20255.0That guy Joe is a great salesman
Frequently Asked Questions About Kevin Curtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.