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MI-0111795 Our strong relationships will enable us to provide our customers with the insurance and financial services they desire and our integrity and desire to make a difference will be legendary in the industry.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Kevin Curtis - State Farm Insurance Agent
11230 Tallmadge Woods Dr, Grand Rapids, MI
49534, United States
Hours
Reviews
4.9
489 reviews
5 stars
468
4 stars
8
3 stars6
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their responsiveness and willingness to assist.
Agent Performance
Specific agents, particularly Tori, Nick, and Claire, received numerous commendations for their professionalism, patience, and ability to explain insurance options clearly.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their experiences, often mentioning they felt valued and well taken care of.
Efficiency
The office was noted for its quick service and ability to resolve issues promptly, making the insurance process smooth and easy for clients.
- LCLeah CookeDec 11, 20255.0Heather is super awesome at finding you the right plan for your needs. She is fast responding, very kind, and was patient with explaining things. She needs a raise, or I am recruiting her. HAHA!
- CSCyn SkyeDec 11, 20255.0I absolutely love everyone I have dealt with at this office. Heather you are an absolute joy every time. Thank-you all so much and Happy Holidays!!!
- GEGrace EllenbergDec 9, 20255.0Got car insurance with Tori, she was super helpful and nice.
- AWAlison WrightDec 6, 20255.0I worked with Tori V. trying to find cheaper coverage than I currently have and she was able to do that for me! She was very patient with me as she let me take time to review over everything at my own pace without feeling pressured. She was very personable, which I loved, and made things easy to understand for me!
- MSMorgan SenkowskiNov 21, 20255.0The most knowledgeable and friendly team!! Would highly recommend.
Frequently Asked Questions About Kevin Curtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.