Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our office's dedication to customer focus will result in: saving our customers money, helping them build wealth, protecting their assets and their lives. We enjoy living and supporting our local communities of Battle Creek, East Leroy, Springfield, Augusta, Galesburg, Athens, Climax, Kalamazoo, Portage and the surrounding areas.
Location
Paul Clark - State Farm Insurance Agent
2861 Capital Ave SW, Battle Creek, MI
49015, United States
Hours
Reviews
4.6
248 reviews
5 stars
212
4 stars
14
3 stars
7
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Teresa, Cheyanne, and Deonna, received high praise for their helpfulness, professionalism, and ability to resolve issues quickly.
Claims Process
Many customers reported a smooth and efficient claims process, with quick responses and resolutions.
Communication
While most feedback highlighted positive communication, there were some complaints about miscommunication and delays in responses regarding claims.
Professionalism
The agency is noted for its professionalism and friendly atmosphere, making customers feel valued and understood.
Long-term Relationships
Several customers expressed loyalty to the agency, citing long-term positive experiences and a strong rapport with staff.
- JSjay steeb4 days ago5.0Every time I call State Farm, Teresa has always helped of Bobby beyond answering all questions. Even answering some that I didn't even ask just to help me be more informed.
- PPPatty Pointer5 days ago5.0This fine business exudes all the characteristics of professionalism and beyond take note BBB.
- KMKathy MacketyNov 13, 20255.0The Staff here have always been amazing with me. Thank you, Teresa Andrews, for being nothing short of amazing!
- BKBonnie KuehleNov 12, 20255.0Theresa was great. Very pleasant to speak with. She answered my question about our policy. We are glad we went with State Farm.
- AWAmanda WilliamsNov 8, 20255.0Theresa was amazing! She clearly answered our questions and had us on our way in no time. Thank you Theresa for making yourself available to us.