Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our office's dedication to customer focus will result in: saving our customers money, helping them build wealth, protecting their assets and their lives. We enjoy living and supporting our local communities of Battle Creek, East Leroy, Springfield, Augusta, Galesburg, Athens, Climax, Kalamazoo, Portage and the surrounding areas.
Location
Paul Clark - State Farm Insurance Agent
2861 Capital Ave SW, Battle Creek, MI
49015, United States
Hours
Reviews
4.7
254 reviews
5 stars
218
4 stars
14
3 stars
7
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific agents like Theresa, Deonna, and Cheyanne for their exceptional service.
Claims Handling
Customers reported quick and efficient claims processing, often receiving assistance and follow-ups from the staff, which contributed to a positive experience.
Communication
Many reviews noted the staff's ability to communicate clearly and effectively, answering questions thoroughly and providing timely updates.
Overall Satisfaction
The majority of customers expressed high satisfaction with their experiences, often mentioning their long-term relationship with the agency and their willingness to recommend it to others.
- DHDean Husky2 days ago5.0I’ve had a great experience with Paul Clerk’s State Farm office. The team is always friendly, helpful, and quick to answer any questions I have. They take the time to explain my coverage clearly and make sure I’m getting the best options for my needs. Any time I’ve needed help with a policy or claim, they’ve made the process smooth and stress-free. I highly recommend Paul Clerk’s State Farm to anyone looking for reliable insurance and excellent customer service.
- TRTeresa Ragsdale5 days ago5.0They go above and beyond. They helped me so much. They are great. I will be with them forever hopefully.
- SRSarah RoseDec 11, 20255.0I am so happy with my new monthly rate. Thank you Isaac for working so hard to provide the best rate possible for me.
- TNT NorthDec 9, 20255.0I have been with State Farm for about 2 years now . Always 5 stars . Up until recently I’ve had some issues with my vehicles and insurance . Deonna went above and beyond to make sure I was taken care of. If I could give more than 5 starts I would.
- TBTimothy BallingerNov 26, 20255.0I’ve been a customer of Paul Clark State Farm for many years, and the service has always been outstanding—whether in person or over the phone. Cheyenne always answers with a cheerful attitude and is incredibly helpful. I stopped in today to make a few changes and was greeted kindly and assisted promptly. Deonna has always been wonderful as well, and today I was helped by (I believe) Theresa, who was patient, knowledgeable, and truly took the time to explain everything and help me out. I genuinely appreciate the entire team. Their consistent kindness and professionalism are the reason I continue to trust Paul Clark State Farm with my insurance needs