Business Details
About
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MI-0111696 The mission of the Aaron Richards State Farm office proudly serves Ann Arbor and surrounding Washtenaw County with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on auto insurance, home insurance, and more. Stop in and meet with our experienced insurance team to get covered today!
Location
Aaron Richards - State Farm Insurance Agent
530 S Maple Rd, Ann Arbor, MI
48103, United States
Hours
Reviews
5.0
336 reviews
5 stars
333
4 stars2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Madi consistently received praise for her helpfulness, professionalism, and quick responses, making the insurance process easy and stress-free for customers.
Agent Performance
Mike and Hannah were also highlighted for their friendly and efficient service, contributing to a positive overall experience.
Efficiency
Customers noted the quick and smooth processes for setting up and managing insurance policies, with many expressing satisfaction with the promptness of service.
Communication
The team was commended for their clear communication and thorough explanations, particularly beneficial for first-time customers.
Long-term Relationships
Many customers expressed loyalty to the agency, citing years of positive experiences and reliable service.
- SKShujath KhanOct 17, 20255.0Madi helped me switch to statefarm auto insurance and the process was easy and smooth.
- HDHenry DishmonOct 9, 20255.0Mike is value added to State farm. I'm a 75-year-old male. I've been driving for 50 years. I have a lot of experience with auto insurance. I love the State farm commercials with flo the gang. Mike helped me bundle my home and auto policy. Best coverage that I've ever experienced. Unbelievable rate for a guy that's on a fixed income. 👍🏿 Ann Arbor Michigan
- MMMary MarzanoOct 6, 20255.0Madi was a great help in explaining coverage.
- TTThiernoOct 3, 20255.0Madi was very helpful and diligent! Thanks for the awesome service!
- TRTyler RobertsonOct 2, 20255.0Received good customer and communication from Madi
Frequently Asked Questions About Aaron Richards - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Aaron Richards - State Farm Insurance Agent?
No, you do not have to pay for a quote online. This insurance office offers free quotes.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Their phone number and email are available on the details page of your bill.
What services does Aaron Richards - State Farm Insurance Agent offer?
They offer insurance and financial services including auto, home, life, renters, motorcycle, boat, property, pet, and business insurance.
What are the office hours of Aaron Richards - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policy using a mobile app?
Yes, the State Farm mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What payment methods are accepted at Aaron Richards - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is the office near any fitness or wellness centers?
Yes, Everyday Fitness, a gym and boot camp facility, and A2 Massage Studio 16, a spa and health center, are nearby and great places to visit before or after your insurance appointment.
Are there nearby government or public service locations to assist with DMV needs?
Yes, the Secretary of State Self-service Station is nearby, offering convenient access for vehicle registration and other motor vehicle services.
What nearby amenities can help if I need quick coffee or refreshments during my visit?
Starbucks coffee shops are located nearby, perfect for grabbing a coffee before or after your insurance meeting.
Is there a nearby place to shop for groceries or get other everyday essentials?
Yes, Kroger and Kroger Grocery Pickup and Delivery are nearby, offering grocery shopping options convenient to the insurance office.