Business Details
About
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ME-PRR152376 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Julie Francis - State Farm Insurance Agent
449 Forest Ave, Portland, ME
04101, United States
Hours
Reviews
5.0
127 reviews
5 stars
124
4 stars
2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their responsiveness, helpfulness, and professionalism, making the insurance process easy and stress-free.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly, ensuring they understand their coverage.
Quick and Efficient
Many reviews highlight the fast service in setting up policies and addressing customer needs, often completing tasks in under an hour.
Affordable Rates
Several customers noted that they received competitive pricing and were able to save money by switching to State Farm.
Positive Experience
Overall, customers express high satisfaction with their experiences, recommending the agency to others for their insurance needs.
- SSStephen S.Nov 13, 20255.0I was at the BMV and I needed car insurance information and Emily was able to email it to me immediately -- I did not even have to get out of line -- everything worked out great. Highly recommend.
- MEMohamed ElshafieNov 12, 20255.0Sydney Bonnevie is great to work with!
- MMMelissa McCarthyNov 10, 20255.0Emily F. is always super helpful and quick to respond to requests! I feel confident being able to get my insurance questions answered quickly and thoroughly every time I reach out!
- PBPaul BlochNov 3, 20255.0We have used Julie Francis exclusively for both home and auto insurance. She provides excellent service and a good rate.
- DWDevron WilkinsonOct 23, 20255.0I have had a very good experience with this agency. Emily, the agent always gets back to me quickly, provides the information I need. Emailing policies for auto and home insurance and helping with benefits when renting a car. Highly recommended.
Frequently Asked Questions About Julie Francis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Julie Francis - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What are the business hours of Julie Francis - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 4:30 PM and closed on weekends and holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website, enter your User ID and password to login and access billing and payment info.
Can I purchase a policy online through Julie Francis - State Farm Insurance Agent?
Yes, typically you can purchase a policy at the end of the quote process online; if not, contact your agent or Customer Care.
What types of insurance does Julie Francis - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Who do I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are on your bill's details page.
Are there any nearby wellness studios where I can relax before or after visiting the office?
Yes, there are several nearby yoga studios such as The Yoga Center, The Portland Yoga Project, and WholeHeart Yoga Center which offer yoga and wellness services.
Where can I find a pharmacy close to Julie Francis - State Farm Insurance Agent?
CVS Pharmacy is conveniently located nearby for any of your pharmaceutical or retail needs.
What local dining options are available near the State Farm office?
You can visit Burger King for quick fast food or Stavros Pizzeria & Deli for pizza, both located near the office.