Business Details
About
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Spence & Mathews has been helping the people of Maine of New Hampshire save money on their home, auto and business insurance since 1935. We help people across both states find affordable and reliable insurance products from a variety of trusted carriers. Whether you need homeowners, personal, auto, business, liability, or another policy, our independent agency has got you covered.
We shop the rates so you don’t have to!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
237 reviews
5 stars
218
4 stars
6
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by various agents, highlighting their responsiveness, professionalism, and willingness to help.
Agent Performance
Specific agents like Bill, Lauren, and Josiah received numerous commendations for their expertise, attention to detail, and ability to secure better insurance deals for clients.
Pricing
While many customers appreciated the competitive pricing and savings on their policies, some expressed dissatisfaction with premium increases upon renewal.
Communication
Customers frequently noted the agency's effective communication, with many agents being described as friendly, knowledgeable, and quick to respond to inquiries.
Mixed Experiences
A few reviews indicated negative experiences, particularly regarding policy renewals and claims handling, suggesting inconsistency in service quality.
- JVJared VargusDec 18, 20255.0There isn’t a better team to work with. Great people and incredible insightful. Loved it.
- AAAlli AntonuccioDec 17, 20251.0Don’t use this insurer! Been on the phone for 3 hours sitting on hold! Who has 3 hours to wait on hold! Avoid at all cost! When you need your insurance they will do absolutely nothing to even answer the phone let alone help you after you paid them for years!
- SJSteve and JessicaDec 14, 20255.0Bill was fantastic to work with. He helped us secure a great deal on both home and auto insurance that was significantly less than what we were paying before. He was very easy to talk to, always prompt in responding, and made sure all the required documents were handled quickly and smoothly. The whole process was simple and stress-free. Highly recommend Bill if you’re looking for a broker who truly looks out for you.
- CCchris curranDec 12, 20255.0Bill took time out of his day to help find an insurance policy for my dad’s mobile home he was buying. Bill explained everything and told me exactly what he was going to try to do. He looked at a previous insurance policy quote and showed me where things could have been done better. I highly recommend Bill. I throughly enjoyed talking with him and I have faith that what he presents will be spot on and exactly what my dad needs. Thank you Bill!! You made my entire Friday!
- JSjake smithDec 10, 20255.0Vicki at Spence & Mathews was absolutely incredible! She went above and beyond in helping me while patiently addressing all my questions and concerns. I truly can’t say enough positive things about this experience. She took a huge weight off my shoulders, and her professionalism and care made all the difference. Thank you, Vicki, and thank you to Spence & Mathews for delivering exceptional customer service!
Frequently Asked Questions About Spence & Mathews Insurance
What types of insurance does Spence & Mathews Insurance offer?
Spence & Mathews Insurance offers homeowners, personal, auto, business, liability, and other insurance policies.
Where is Spence & Mathews Insurance located?
Spence & Mathews Insurance is located at 4 Sullivan Street, Berwick, ME 03901, USA.
What are the business hours of Spence & Mathews Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
Can I make an appointment online with Spence & Mathews Insurance?
Yes, Spence & Mathews Insurance offers online appointments without requiring reservations.
How can I request a quote from Spence & Mathews Insurance?
You can request a quote by visiting their website at https://spenceandmathews.com/request-a-quote/.
Does Spence & Mathews Insurance provide onsite services?
Yes, they offer onsite services to their clients.
What nearby places can I visit for breakfast or coffee before visiting Spence & Mathews Insurance?
You can visit Rooted Cafe for breakfast or Hygge Coffee Bar for coffee, both located near Spence & Mathews Insurance.
Are there dining options near Spence & Mathews Insurance for lunch or after your appointment?
Yes, nearby dining options include UNTRUCK'd Street Food Kitchen, Za Pie Society, and Subway.
What recreational activities are available near Spence & Mathews Insurance?
You can visit Rooted in Flow Yoga, Sullivan Square Fitness, or Primal Fit gyms, and also enjoy the nearby Club 72 golf course.
Which nearby places can be helpful for customers needing additional services close to Spence & Mathews Insurance?
Nearby helpful places include Gateway Gas for fueling, Kennebunk Savings bank, Mint Preventative Dental Spa, and Ray's Barber Shop Berwick.