Business Details
About
Insurance AgencyHome Insurance AgencyAuto Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance Agency
Spence & Mathews has been helping the people of Maine of New Hampshire save money on their home, auto and business insurance since 1935. We help people across both states find affordable and reliable insurance products from a variety of trusted carriers. Whether you need homeowners, personal, auto, business, liability, or another policy, our independent agency has got you covered.
We shop the rates so you don’t have to!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
212 reviews
5 stars
194
4 stars
6
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their friendliness, responsiveness, and professionalism, with many customers highlighting specific representatives who went above and beyond.
Competitive Pricing
Numerous reviews mention significant savings on insurance premiums, with customers appreciating the agency's ability to find better rates compared to previous providers.
Efficiency
Customers frequently note the quick response times and ease of the insurance process, from obtaining quotes to policy changes, indicating a streamlined experience.
Trustworthiness
Many clients express confidence in the agency's integrity and reliability, with long-term customers emphasizing their satisfaction over many years.
Mixed Experiences
While most feedback is positive, some customers report issues with communication and policy management, particularly regarding renewals and claims.
- DPDeanna Penfield2 days ago5.0Rachel has been more than helpful. She’s returned calls. She’s followed up on my claim. I have to say this is the best experience that I have received there. I totally appreciate everything that she has done.
- NFNathan Fullerton3 days ago5.0Catie was so helpful, found us a great deal and was very proactive about making sure we met all our deadlines during a stressful move!
- TMTia MacKinnonNov 3, 20255.0Reliable and Trustworthy I’ve worked with Vicki Turner for several years, and she has always been dependable, honest, and quick to help whenever I need assistance. It’s refreshing to work with someone who truly puts their clients first. I wouldn’t trust my insurance with anyone else!
- BGbrian gagneOct 28, 20255.0If you're looking for an insurance agency that truly goes above and beyond, look no further than Spence and Mathews Insurance. From the moment I reached out, I was met with professionalism, warmth, and a genuine desire to help. Their team is knowledgeable, responsive, and clearly committed to making sure their clients feel supported and protected. But the real star of the show? Lauren. She is, without a doubt, the most amazing insurance representative I’ve ever worked with. Her attention to detail is unmatched, her communication is flawless, and she has this incredible ability to make even the most complex policies feel simple and approachable. Lauren doesn’t just do her job—she elevates the entire experience. She’s the kind of person who remembers your name, your needs, and follows through with care and precision every single time. Spence and Mathews is lucky to have her, and so are their clients. If you want peace of mind and top-tier service, ask for Lauren. You’ll be glad you did.
- SMSkylar MartinOct 27, 20251.0The worst homeowners insurance policy ever denied a claim of a severe. And flood because we waited too long to report it however we couldn't report it because we didn't know what's happening until it was too late. We saw the leak got it fixed. Didn't see all the mold damage till later on when dissecting more of the house and they refuse to claim leaving us with a $32,000 repair that every other homeowners insurance covers.The remwdiatiin company said tehy have never seen any policy deny the job in the yeaes of their buisness
Frequently Asked Questions About Spence & Mathews Insurance
What types of insurance does Spence & Mathews Insurance offer?
Spence & Mathews Insurance offers homeowners, personal, auto, business, liability, and other insurance policies.
Where is Spence & Mathews Insurance located?
Spence & Mathews Insurance is located at 4 Sullivan Street, Berwick, ME 03901, USA.
What are the business hours of Spence & Mathews Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
Can I make an appointment online with Spence & Mathews Insurance?
Yes, Spence & Mathews Insurance offers online appointments without requiring reservations.
How can I request a quote from Spence & Mathews Insurance?
You can request a quote by visiting their website at https://spenceandmathews.com/request-a-quote/.
Does Spence & Mathews Insurance provide onsite services?
Yes, they offer onsite services to their clients.
What nearby places can I visit for breakfast or coffee before visiting Spence & Mathews Insurance?
You can visit Rooted Cafe for breakfast or Hygge Coffee Bar for coffee, both located near Spence & Mathews Insurance.
Are there dining options near Spence & Mathews Insurance for lunch or after your appointment?
Yes, nearby dining options include UNTRUCK'd Street Food Kitchen, Za Pie Society, and Subway.
What recreational activities are available near Spence & Mathews Insurance?
You can visit Rooted in Flow Yoga, Sullivan Square Fitness, or Primal Fit gyms, and also enjoy the nearby Club 72 golf course.
Which nearby places can be helpful for customers needing additional services close to Spence & Mathews Insurance?
Nearby helpful places include Gateway Gas for fueling, Kennebunk Savings bank, Mint Preventative Dental Spa, and Ray's Barber Shop Berwick.