MD-2153172 At Jonathan Greenberg's State Farm our mission is to be a resource for our community. I want to make sure that every family and small business we connect with understands their insurance and financial needs and are protected based on their interest. I provide a blue print for all your insurance needs and I keep it simple and easy to understand.
Many customers praised the helpfulness, professionalism, and friendliness of agents, particularly highlighting Ada, Jimmy, and Limni.
Communication
Customers appreciated the clear and thorough explanations provided by agents regarding policies and options.
Response Time
Some customers expressed frustration with long wait times and delays in service, indicating a need for improvement in responsiveness.
Overall Satisfaction
Overall, customers reported high satisfaction with their experiences, often recommending the agency to others.
AN
Abed Noorzai
Nov 1, 2025
5.0
i call and Ada was really nice, she explain really good
OL
Othmaro Lopez
Oct 31, 2025
5.0
Es un servicio que lo recomiendo a la perfección. Atención y precio van de la mano. Ojalá hubieran más personas con esa capacidad de atender a los clientes. Un placer haber podido obtener el servicio y muy feliz con el precio.
TF
Tramaine Freeman
Oct 27, 2025
5.0
She was very professional polite, patient and she made my day. Happy day today.
HC
Heidi Covington
Oct 24, 2025
5.0
Ada was very professional and easy to discuss rates with. She provided me with information that my past insurance never discussed, which helped me to get a lower rate. I really enjoyed working with her.
RH
R Hopkins
Oct 15, 2025
5.0
representative adaylin almao was very helpful and patient in answering any questions that i had and very helpful with processing the mew auto policy
Frequently Asked Questions About Jonathan Greenberg - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access via the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover at Jonathan Greenberg - State Farm Insurance Agent?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of Jonathan Greenberg - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Jonathan Greenberg - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Can I purchase or change my insurance policy online through Jonathan Greenberg - State Farm Insurance Agent?
Yes, you can purchase a policy online at the end of the quote process if available and request coverage changes online; these requests will be forwarded to your agent for processing.
Are there any nearby places of interest around Jonathan Greenberg - State Farm Insurance Agent?
Yes, nearby places include Shear Grace Hair Studio, Walkersville Barber Shop for grooming, and First Place Books for literature enthusiasts, which you might want to visit before or after your appointment.
How can nearby services like Post Office-Walkersville and Galaxy Control Systems assist customers visiting Jonathan Greenberg - State Farm Insurance Agent?
Customers can conveniently access postal services at Post Office-Walkersville and professional services or home improvement supplies at Galaxy Control Systems nearby when running errands or attending appointments here.
Are there pet care services near Jonathan Greenberg - State Farm Insurance Agent?
Yes, pet owners can find grooming and pet supply services nearby at Pup Lovers Grooming and Main Street Groomers, which is helpful if you need to care for your pets around your insurance visit.