I had an excellent experience with the customer service I received for my life insurance policy. Everything was explained clearly, patiently, and in a way that made me feel confident in my decisions. The representative was knowledgeable, responsive, and genuinely cared about making sure my family and I were protected. Mr Rodney did an outstanding job with getting everything done in a timely manner Great service from start to finish—highly recommend.
OJ
Oliver OJ Johnson
Dec 18, 2025
5.0
The staff here is always friendly, patient, and ready to help. I’ll be recommending Rodney Louis and his team to anyone I know who’s looking for reliable insurance support.
MP
Mary P
Dec 18, 2025
5.0
If you want a “”TRUSTED AGENT”” who you can count on, STOP looking, you’re in the best place here with Rodney Louis at State Farm, and his wonderful team. Okay, I understand this is a strong statement to make, I get it. Here’s why I say this. I was introduced to this agent, who without hesitation and reservation, went to bat to get me the service I needed, with style and charisma. The service I received was professional and reasonably priced. Without a doubt, this agent is great, he’s patient, and will explain everything to you so you understand what you are getting, and you will walk away confident knowing that you made the right decision. I can assure you, you will not be disappointed but glad that you choose this agent. And it’s okay if you already have an agent, because you can easily transfer your account over to this location with a simple phone call, and then rest easily knowing the things you love and value the most are protected , because like a Good Neighbor —-this State Farm agent is there!
SC
Shanique Coleman
Dec 15, 2025
5.0
Rodney Lewis, Grace, and Ara made my mom and pops day. They were really helpful, detailed, and informative of the coverages. Making the switch saved them half of what she was paying from another well known insurance company. Thank you guys for the superb customer service experience.
NG
Nancy Gusman
Nov 3, 2025
5.0
Rodney and his team are amazing. I first referred him to my 95 yr old mother who needed assistance with her insurance. A few months later, my insurance provider sent me notice of a substantial increase in my premiums. The Rodney Louis team was able to save me about $300/mo and had everything switched over within 2 days. I definitely recommend these guys if you are in the market for any sort of property\casualty insurance.
Frequently Asked Questions About Rodney Louis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. State Farm offers free quotes.
Who should I contact for billing or payment questions?
Please contact your State Farm agent. Their phone number and email are on your bill's details page.
What services can I access on the State Farm mobile app?
Manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Rodney Louis State Farm?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, one-hour locksmith services, and mechanical labor for select services.
Can I complete my insurance purchase online without an agent?
No, an agent is required to complete the process. If you haven't selected one, an agent will be assigned to you.
What are the office hours for Rodney Louis - State Farm Insurance Agent in Rockville?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods are accepted at Rodney Louis - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What nearby services can I visit around the State Farm office on Parklawn Dr?
Nearby, you can find health services like Liying Acupuncture and Sandstone Care, as well as automotive repair at Accurate Calibration LLC.
Are there financial service providers near Rodney Louis - State Farm Insurance Agent?
Yes, nearby financial services include Wrobel Agencies and American Income Life: Kyle Wrobel that may assist with related financial needs.
What nearby attractions can I check out before or after visiting the State Farm office?
You might enjoy visiting OnCue Theatre for theatrical productions or the American Red Cross Blood Donation Center for community involvement.