Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
LA-226446
Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home, Renter's, Life, Health, and Business/Commercial Insurance throughout the Ruston, LA area including Simsboro, Monroe, West Monroe, Choudrant, and the rest of Northern Louisiana! When the unfortunate incidents occur, we pledge to be there to assist you-through the good & the bad.
Location
Kim Dupree - State Farm Insurance Agent
1001 N Trenton Street, Ruston, LA
71270, United States
Hours
Reviews
5.0
634 reviews
5 stars
625
4 stars5
3 stars1
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, patience, and willingness to help, with specific mentions of Rachel, Sara, and Heather as standout agents.
Efficiency
Many reviews highlighted the quick and easy process of obtaining quotes and setting up policies, with several customers noting how fast their coverage was initiated.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to Kim Dupree's State Farm, often mentioning specific dollar amounts saved.
Knowledge and Support
Agents were frequently described as knowledgeable and thorough, providing clear explanations of coverage options and ensuring customers felt comfortable with their choices.
- TBTeresa BeaudionJan 2, 20265.0Sara Corley helped us switch our home, vehicle, and motorcycle policies. Now, all policies are with one company instead of three different companies. Sara helped me with every step and I didn't even have to leave the comfort of my house. Everything was done by email and telephone. Thank you Sara for the easy switch!
- MWmirna williamsDec 16, 20255.0Heather helped me get a lower rate and made switching my autos very easy. I am very thankful for her patience and willingness to help me. I’m so glad I chose Kim Dupree’s State Farm Agency
- KLKatrice LewisDec 9, 20255.0Sarah called me at just the right time because I was looking to change insurance companies. She gave me a fast quote and got my coverage started within minutes. She was also very thorough and kind.
- THToni HollandDec 5, 20255.0I decided to change coverage and state farm was the way to go. Ms Rachel gave great customer service, she explained everything to me.
- AEAllison ElliottDec 2, 20255.0Sara has been amazing to work with! She helped me work through several confusing details regarding my specific insurance situation. Highly recommend her!
Frequently Asked Questions About Kim Dupree - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kim Dupree - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kim Dupree - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website, enter your User ID and password to login, and access your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on the bill's details page.
What services are available on the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service provide?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Kim Dupree - State Farm Insurance Agent?
The office is open Monday from 8:30 AM to 5:00 PM, Tuesday from 9:15 AM to 5:00 PM, and Wednesday through Friday from 8:30 AM to 5:00 PM, closed on weekends and major holidays.
Which nearby coffee shops can I visit around Kim Dupree - State Farm Insurance Agent?
You can enjoy coffee and snacks at Parish Press or Common Goods Co., both located close by and perfect for a break before or after your visit.
Where can I find automotive services near Kim Dupree - State Farm Insurance Agent?
Jiffy Lube at 916 N Trenton St and another nearby Jiffy Lube location provide automotive repair and diagnostic services conveniently close to the agency.
What nearby places can I visit for dining near Kim Dupree - State Farm Insurance Agent?
Nearby dining options include Taqueria El Padrino Bar & grill for Mexican cuisine and Pizza Hut for pizza, great for meals before or after your appointment.