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About
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LA-495425 Our mission is to build and maintain lasting relationships with customers who become family. We are located in Lake Charles, Louisiana and we serve Sulphur, Moss Bluff, Orange, Toledo Bend, Iowa, Ragley, Vinton, Grand Lake, Carlyss, Welsh, Calcasieu Parish, Deridder, Westlake, Jennings, Eunice, Lafayette, Crowley, Oakdale, Cameron Parish, Beaumont, as well as the entire state of Louisiana, Texas, and Kansas. Our goal is to be customer-oriented and to provide each guest with a customer experience that is unique to their respective insurance & financial services needs. We offer auto, home, life, renters, business insurance, and so much more. Stop by our office today and see us for a free insurance review. Our customers and community, protect them from financial devastations, and help them plan for their future by providing individual insurance and financial plans.
Location
Lindsey Cutler - State Farm Insurance Agent
4850 Lake Street, Lake Charles, LA
70605, United States
Hours
Reviews
4.9
127 reviews
5 stars
125
4 stars0
3 stars0
2 stars0
1 star
2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific agents like Erin, Amber, and Holly for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient handling of their insurance needs, with many noting seamless transitions and timely responses to inquiries.
Professionalism
The agency is recognized for its professionalism, with staff members being described as thorough, patient, and dedicated to addressing customer concerns.
Personalized Care
Many reviews emphasize the personalized attention and care provided by the staff, making customers feel valued and understood throughout their insurance processes.
Mixed Experiences
While most feedback is positive, there are a few negative experiences related to specific agents and policy management, indicating some inconsistency in service.
- AMAleta MeyerOct 14, 20255.0Holly researched an add on policy for my homeowners insurance and found exactly what I needed. The time in which she did this exceeded my expectations.
- SDShayla DiannaOct 14, 20255.0Holly & Kelly are awesome! They take great care of all of Lindsey’s customers!
- TDTeresa DoucetSep 19, 20255.0Holly is very knowledgeable and has been a great help on this occasion and in the past
- JWJulie WebbSep 10, 20255.0Lindsey Cutler State Farm is the best State Farm agency I've ever had the pleasure to use. Everyone in the office is helpful, and Katie is excellent at caring for my needs. Both she and Lindsey went to bat for me recently when I was attempting to transfer a flood policy and the agent from another insurance company would not send the necessary information to complete the transfer. Additionally, I can call any time with even the slightest problem and help is immediate. I highly recommend Lindsey Cutler State Farm to anyone with insurance needs.
- HTHope TAug 5, 20255.0I recently moved from TX to Lake Charles and had to get all new car and renters insurance. Lindsey and Kelly were very helpful and helped me switch everything over!
Frequently Asked Questions About Lindsey Cutler - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Lindsey Cutler - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to access your account. Enter your User ID and password to log in and view your billing and payment information.
What are the office hours for Lindsey Cutler - State Farm Insurance Agent?
Our office is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 4:00 PM. We are closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.
What types of insurance does Lindsey Cutler offer?
We offer a variety of insurance products including auto, home, life, renters, motorcycle, property, boat, pet, and business insurance.
Can I make changes to my insurance coverage online?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
Where is Lindsey Cutler - State Farm Insurance Agent located?
We are located at 4850 Lake Street, Lake Charles, Louisiana, 70605, USA.
What nearby restaurants can I visit before or after my insurance appointment?
Nearby restaurants include Kat Daddy's Drive-thru Kitchen for seafood and fast food, Popeyes® Louisiana Kitchen for chicken and American fast food, and To Pho Asian Cuisine for Vietnamese and Asian dishes.
Are there nearby services to assist with automotive needs when visiting the office?
Yes, Delta World Tire offers tire sales and repair as well as oil changes, and Chevron gas station provides fuel and convenience items near our location.
What nearby businesses might be useful for professionals visiting Lindsey Cutler - State Farm Insurance Agent?
Nearby businesses include Vanek Real Estate for property needs, Decisive Minds, LLC for marketing and business consulting, and Thomas Services-Lake Charles for notary and professional services.