Farm Bureau Insurance

3.5
54 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance Agency
About Louisiana Farm Bureau Insurance The Farm Bureau insurance companies represent just one of the commitments the Louisiana Farm Bureau Federation maintains to members of the local parish Farm Bureaus—a commitment to provide service, value, and products to parish Farm Bureau members through highly qualified professionals.

Details

  • Requires appointmentNot available
  • Wheelchair accessible entranceAvailable

Location

Farm Bureau Insurance
2352 E McNeese St, Lake Charles, LA
70607, United States

Hours

Reviews

3.5
54 reviews
5 stars
29
4 stars
2
3 stars
5
2 stars
1
1 star
17
  • JM
    Jivan Mainali
    Jul 22, 2025
    1.0
    Hey guys, just a suggestion from a customer’s point of view — if you want to keep your business thriving, it's really important to improve how you handle customer service over the phone, since that's the main way most of us reach out. Also, please consider making more services available online. Not everyone has the time to visit your office in person. It's the digital age, and many of us expect to manage things like insurance fully online. Since that option isn’t available with you, a lot of customers, myself included have started switching to other providers who offer more convenient online support.
  • NM
    Nely Marcantel
    Mar 13, 2024
    5.0
    I don't understand the bad reviews at all. I wish I could give this place 10 stars. After being totally screwed over by State Farm and Go Auto I called Farm Bureau. I had the pleasure of talking with Mr. Darren Theriot. He is a helluva good guy. I needed insurance on my pickup right away. Mr. Darren said "not a problem" and went to work. I sent him what he needed and less than 30 minutes later I had full coverage insurance on my truck for $136 a month. I was at work and in Texas at the time so everything was done over the phone. He sent proof of coverage to my phone and told me I was good to go and that I'd get my insurance card when I went in and signed everything. I was able to go by there a couple days later and sign everything. While the receptionist was showing me where to sign Mr. Darren took a minute to walk out to the lobby, shake my hand, and thanked me for choosing Farm Bureau. Him doing that told me all I needed to know about Farm Bureau. I highly recommend them to anyone needing car insurance.
  • KC
    Kaylee Conner
    Nov 13, 2023
    1.0
    if i could give a negative 5 stars i would, called my agent on friday with a billing concern, he guaranteed me it would be taken care of same day. he left 15 minutes later for the day. reached out via cell phone, he said he would take care of the issue, then blocked my number.