Business Details
About
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LA-266179 We take great pride in providing quality customer service and having an active role in the community. We create an exceptional consumer experience through building relationships with State Farm customers to learn their needs and understand the areas where it is essential to provide our knowledge and skills to determine how to better serve you.
Location
Thelma Ceballos-Meyers - State Farm Insurance Agent
501 Whitney Ave, Gretna, LA
70056, United States
Hours
Reviews
5.0
371 reviews
5 stars
368
4 stars1
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the professionalism, responsiveness, and helpfulness of the staff.
Agent Performance
Specific agents, particularly Rakhi, Regina, and Martha, received numerous commendations for their knowledge, support, and ability to save customers money.
Communication
Many reviews noted the clear and prompt communication from the agency, making the insurance process smooth and stress-free.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others and noting their long-term loyalty.
Bilingual Support
The agency's ability to provide services in both English and Spanish was appreciated by customers, enhancing their overall experience.
- SJSyed Humail JilaniOct 18, 20255.0I had a fantastic experience with Rakhi Sadhwani at Thelma Ceballos Meyers Agency. She took the time to understand my situation, explained all options clearly, and recommended a policy that gave me better coverage at a lower cost. Communication was prompt and professional every email and call was answered quickly. I felt supported through the whole process and will be using them for all my insurance needs going forward. Again thanks Rakhi
- MAMax AwadOct 2, 20255.0Customer service provided by Martha Romero was top notch. Great communication skills & amazing customer service !
- RMRosario MarteOct 1, 20255.0Gracias Rosangel por tu ayuda eres muy amable.y lo bueno que hablas español.
- NSNirvail SinghSep 29, 20255.0understanding conversation we buy policy and fully satisfied spcly thanks miss Rakhi for treat us well
- CNCameron NicholasSep 26, 20255.0This insurance company has been outstanding from start to finish. Their customer service is professional, responsive and caring. My claim was handled quickly. Truly a company that goes above and beyond for its customers.
Frequently Asked Questions About Thelma Ceballos-Meyers - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online with Thelma Ceballos-Meyers - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this State Farm agent?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase my insurance policy online?
Typically you can purchase a policy online at the end of the quote process. If the option is not available, contact your selected agent or Customer Care.
What are the business hours for Thelma Ceballos-Meyers - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 4:30 PM, and Friday from 8:30 AM to 4:00 PM. It is closed on Saturdays and Sundays.
What payment methods are accepted at Thelma Ceballos-Meyers - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Which languages are spoken at this State Farm agent?
The agency offers services in Spanish, Hindi, and Vietnamese to better assist their diverse community.
What nearby healthcare providers can I visit before or after visiting Thelma Ceballos-Meyers' office?
You can visit nearby dentists like Dr. Kenneth Alfortish, Alfortish Kenneth H DDS, or Dr. Ken Alfortish Jr. for any dental or family practice needs.
Are there any automotive repair services close to the State Farm office?
Yes, West Transmission and Total Auto Care is nearby, which can help with vehicle repairs or maintenance appointments before or after your insurance visit.
What nearby community or religious organizations are close to Thelma Ceballos-Meyers - State Farm Insurance Agent?
Nearby organizations include LoveTouch Ministries, Perfecting Life Church, Westside Missionary Baptist Association, and Christian Life Bible Church, which you might explore for community engagement.