Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
LA-794336 The Cliff Ourso Office is a team of highly trained professionals that help people discover and understand the financial risks of everyday life. We provide insurance, financial services products and services to help people manage these risks, paving the way for them to reach their dreams.
Location
Cliff Ourso - State Farm Insurance Agent
14609 Airline Highway, Gonzales, LA
70737, United States
Hours
Reviews
4.9
159 reviews
5 stars
155
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for being helpful, friendly, and knowledgeable, providing a positive experience for customers.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to State Farm, often highlighting specific dollar amounts saved.
Professionalism
The staff is frequently described as professional and efficient, with several agents noted for their thorough explanations and attention to detail.
Personal Touch
Customers appreciated the personal connections made with agents, feeling treated as individuals rather than just policy numbers.
Mixed Experiences
While many reviews are positive, there are a few mentions of unprofessional service and issues with billing and refunds.
- MAMd. Ariful AhsanDec 11, 20255.0So nice to talk with her. Absolutely helpful and cooperative.
- MBMark BoundsDec 10, 20255.0I was very happy with Shannon she got me cheaper insurance then I had
- EEEDDIEDec 10, 20255.0Shannon Hardesty returned my call to give me insight on life insurance I was interested in. She ran through the details being very knowledgeable and explaining the details being very precise and explaining to where I could understand it. Thankyou very much and I purchased the insurance.
- KMKanesha MillerNov 24, 20255.0I had a wonderful experience speaking with Shannon Hardesty. She was very helpful, friendly, and patient! She answered every question I had and took out time to explain them very well!
- BSbrandon sandersOct 29, 20255.0Mr Daniel with cliff ourso statefarm has great hospitality and is a good candidate at his job and he deserves more than what he has been getting from you all and he needs a easier as well he was the best and the most patient with statefarm and he helped me figure out my problems I had been having for about a week or two . - Brandon Sanders
Frequently Asked Questions About Cliff Ourso - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a fee to get an insurance quote online from Cliff Ourso - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments for my insurance policy?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent’s phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What coverage does Emergency Roadside Service provide?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the operating hours for Cliff Ourso - State Farm Insurance Agent?
Monday and Friday: 8:00 AM to 5:00 PM; Tuesday to Thursday: 9:00 AM to 5:00 PM; Closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Cliff Ourso - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I manage and change my insurance coverages online with Cliff Ourso - State Farm Insurance Agent?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
Are there any nearby dining options close to Cliff Ourso - State Farm Insurance Agent?
Yes, nearby options include The Salad Station for healthy meals, LIT Pizza for casual dining, ZENSHI Handcrafted Sushi and Hello Tokyo 2 for sushi lovers, as well as Freddy's Frozen Custard & Steakburgers for fast food.
Where can I find pet care stores near the Cliff Ourso - State Farm Insurance office?
Pet owners can visit Vetco Vaccination Clinic or Petco nearby for pet supplies and training.
Are there convenient health and wellness facilities near Cliff Ourso - State Farm Insurance Agent?
Yes, Ochsner Urgent Care and Occupational Health is nearby for medical needs, along with Parker Orthodontics and Ascension Children's Dental for dental care. For relaxation, Bumble Lane offers spa and massage services.