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LA-318102 We impact customer lives by educating them with meaningful needs-based conversations. We do this by: Providing well thought out answers to customer needs by sharing what the "NEED" to hear versus what they "WANT" to hear. We do not assume customer needs. Keeping the customers' hopes and dreams at the center of each conversation Building strong relationships Having a licensed well-trained professional team of community minded individuals that work together toward common goals
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Adam McCarty - State Farm Insurance Agent
12550 Airline Hwy, Gonzales, LA
70737, United States
Hours
Reviews
4.9
387 reviews
5 stars
373
4 stars
6
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, with many customers highlighting specific agents like Dina, Candis, and Renee for their exceptional service.
Knowledgeable Staff
Customers frequently mention the staff's expertise in explaining policies and coverage options, making the insurance process easier to understand.
Quick and Efficient
Many reviews commend the agency for their fast service, with agents often completing tasks quickly and efficiently, leading to a smooth customer experience.
Positive Relationships
Customers express appreciation for the friendly and supportive atmosphere, noting that agents build strong relationships and provide personalized care.
Consistent Quality
Overall, the agency is recognized for maintaining high service standards over time, with long-term clients expressing satisfaction with their ongoing experiences.
- KRKay Ross3 days ago5.0Excellent service, vast knowledge and friendly agents and staff. Always welcoming the minute you walk through the doors. Dina is very knowledgeable and will work with you to get the best rates.
- LLLaurenNov 13, 20255.0Dina was absolutely amazing!! Came from another State farm and this location exceeded my expectations so much. She is great and what she does, follows up and is very detailed oriented. Thank you Dina!!
- RLRobert LessardNov 10, 20255.0Mrs.Jill did a great job with answering all of my questions and was very patient and pleasant to talk to. Thanks for your friendly help 🙂
- RVRebekah VercherNov 7, 20255.0Teresa Garrett was amazing in getting our new truck added to our policy! Great communicator and very friendly. 10 out of 10 would recommend her for all your insurance needs.
- JMJennifer MoakOct 29, 20255.0I never thought I would write a positive review about insurance. However, Adam McCarty's staff is outstanding. You are assigned an account manager who checks in with you before policy renewal in case you want to make changes. My account manager, Teresa Garrett, was able to get a required business policy for me without any headache or stress. I wish I would have found them years ago.
Frequently Asked Questions About Adam McCarty - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online from Adam McCarty - State Farm Insurance Agent?
No, you can get a free insurance quote online with no payment required.
Who should I contact for billing or payment questions related to my insurance?
Please contact your State Farm agent; their phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does the Emergency Roadside Service cover at this insurance agency?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Adam McCarty - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What insurance products are offered at Adam McCarty - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I make changes to my insurance coverage online?
Yes, changes can be requested online and will be forwarded to your agent for processing.
Which payment methods are accepted at the State Farm Insurance office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What nearby places can I visit around Adam McCarty - State Farm Insurance Agent?
Nearby you can visit Tacos El Patron for Mexican food, Bayou Bar for drinks and dancing, or the Daily Donut for coffee and pastries before or after your appointment.
Are there nearby automotive service options close to the insurance agency?
Yes, Kingpin Autosports.Com and All Tune & Lube are close by for tire and automotive repairs, helpful if you need car maintenance along with your insurance needs.
How can nearby businesses like Republic Finance or Budget Truck Rental assist me when visiting the insurance agency?
Republic Finance offers banking services that might complement your insurance planning, and Budget Truck Rental can help if you require vehicle rental services during an insurance claim process.