Farm Bureau Insurance

Reviews

• JC

  Justin Cormier

  Jun 15, 2024
  1.0
  I was insured with Farm Bureau and this particular branch for at least 7 years. After rate increases with no explanation from my agent, I decided to switch to Progressive. Back in 2017, I switched my automatic draft date from the end of the month to the middle of the month. The following month, no draft was taken out. I called and spoke to the secretary and was told "I was paid up." I got her to email me a receipt that showed $0.00. Fair enough. The following month, my draft was taken out on the 15th. My premium was taken out on the 15th, and my coverage ran from the 20th to the 20th of the following month. Sounds simple enough. Fast forward to 2024, and I ended up canceling my policy on February 12th 2024. I get a bill after the fact saying I owe over $200. I went in and spoke to Laura. Very nice lady who actually did her job and put in the work to find out what was going on. No complaints about her whatsoever. Awesome job! My actual agent, Suzy, was never around and too busy running this clown show of an office I guess... As useful as a screen door on a submarine.... Long story short, an error was made on their part due to a "computer glitch" back in 2017 and now I'm expected to pay for it. I'm being charged for "past coverage." (The 2017 $0.00 mistake) I'm not the sharpest tool in the shed but it sounds like a load of bull... I have never heard of an insurance company covering you and then expecting payment after the fact. Even though a mistake was admittedly made on there part and I have all the proof, I'm going to have to eat it. O well, work harder and give more money to the racketeers. Maybe I'll get lucky and get an automated cookie cutter reply on this review. Stay away from this place and this company! Hope this helps someone. P.S. In response to the cookie cutter reply, you can call me... You still have my information. I've wasted enough of my time making phone calls.
• GG

  Glen

  Dec 11, 2022
  5.0
  Wonderful staff
• JJ

  Jimmy

  Nov 16, 2022
  1.0
  Be careful when getting a quote from this office. I asked then for an auto insurance quote in June, and today I received a letter from the DMV claiming I didn't keep coverage with them since September. I never had coverage with them, only a quote, and now my license has a pending block because of this quote. The office was unable to be of any help.