Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
LA-647063 Our mission is to help people to manage the risks of every day life, recover from the unexpected, and realize their dreams.
Location
Cliff Ourso Jr - State Farm Insurance Agent
2121 Drusilla Ln, Baton Rouge, LA
70809, United States
Hours
Reviews
5.0
306 reviews
5 stars
302
4 stars1
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and professional, with many specific mentions of agents like Shannon Hardesty and Kayla Tripode.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agents, especially during claims and policy transitions.
Personalized Experience
Clients appreciated the personalized attention and care they received, often mentioning how agents took the time to explain options and ensure understanding.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often highlighting the value of bundled policies.
- BCBrendalyn Castleberry3 days ago5.0Shannon Hardesty is the best . She was very knowledgeable and answered all of my questions. I was busy at work and I asked he could she make me a to do list so I wouldn't forget everything she told me and she went right ahead and did it for me.
- BKBlake Knight3 days ago5.0All of the agents I speak with over the phone are very friendly and helpful. They do everything they can to give you the best rates possible and help with discounts and bundling.
- SGSuntan Girl4 days ago5.0This agency has been a pleasure to work with. The staff is friendly, courteous and knowledgeable. They were able to give me a great rate with good coverage. I will be doing business with them for a very long time!
- APAllison PierceDec 29, 20255.0Shannon Hardesty was amazing! She was honest and to the point. She offered me more coverage than my previous insurance did at much lower rate. She very helpful. I would recommend to anyone that needs auto insurance!
- CCcharles clairDec 26, 20255.0Daniel responded to my inquiry concerning an online quote request checking on a bundle insurance policy (home, auto, umbrella). He did a great job going through all the coverages and available discounts.
Frequently Asked Questions About Cliff Ourso Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a fee for getting an online insurance quote from Cliff Ourso Jr - State Farm Insurance Agent?
No, quotes provided online are free of charge.
How can I contact someone about billing or payment concerns?
You should contact your agent directly; their phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app provided by this agent?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing, delivery of gas, oil, a battery or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Cliff Ourso Jr - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays like Nov 27, Dec 25, and Jan 1.
What payment methods are accepted at this State Farm insurance office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase an insurance policy online through this agent?
Usually, you can purchase a policy online after getting a quote, but if the option is unavailable, contact your agent or Customer Care.
What products and insurance services does Cliff Ourso Jr - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
Are there any nearby banks that customers can visit when coming to this insurance office?
Yes, customers can visit Fidelity Bank & Trust or Red River Bank nearby for their financial services needs.
What other services or businesses are located near Cliff Ourso Jr - State Farm Insurance Agent that might be helpful?
Nearby are financial services like Barrios Peter P Apac Inc and JAAG, as well as legal services such as Earl Law Firm and Law Office of Wendra J. Moran.
Are there convenience services such as gas stations near the State Farm office?
Yes, Chevron Station Baton Rouge, Shell, and Swifty’s Food Mart #9 gas stations are nearby for quick stops before or after your visit.