Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
LA-647063 Our mission is to help people to manage the risks of every day life, recover from the unexpected, and realize their dreams.
Location
Cliff Ourso Jr - State Farm Insurance Agent
2121 Drusilla Ln, Baton Rouge, LA
70809, United States
Hours
Reviews
5.0
292 reviews
5 stars
288
4 stars1
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their insurance needs.
Professionalism
Many reviews highlighted the professionalism of the agents, noting their thoroughness and ability to explain options clearly without pressure.
Savings
Numerous customers reported significant savings on their insurance policies, often mentioning how agents helped them find better rates.
Efficiency
Clients appreciated the quick and efficient service, with many noting that their inquiries and claims were handled promptly.
Personalized Experience
Customers felt valued and cared for, with agents taking the time to understand their individual needs and providing tailored solutions.
- MFMike Fontenot4 days ago5.0Shannon gave excellent customer service. Very knowledgeable and helpful. Pleasant to speak with. She is an asset to your company.
- FEFemi EubaNov 12, 20255.0Ms. Hagerty was very professional and efficient dealing with us. She was very clear and patient with all the intricate details of the process. She was also very easy to talk to and has the ability to be proficient and humorous at the same time, a quality that establishes good rapport with her clients.
- SJSUSAN JANDLENov 6, 20255.0I spoke with Cassie Arnold about several questions regarding my auto and homeowners insurance. She explained the amounts that we are saving and answered all of my other questions thoroughly. She was very knowledgeable and courteous. I just have to say it was my best experience with talking with any insurance agency. She deserves a good raise! Susan Jandle
- CFchip faustOct 31, 20255.0Nic set everything up for me to get a new windshield for my truck. He even got the replacement company call me, Cliff’s office staff is so helpful anytime we call. Thanks a lot.
- SBSandranee BacchusOct 28, 20255.0I just spoke to Ms. Geneva at Cliff Ourso Jr. 's office regarding my auto insurance. She assisted me in setting up the beacon application and I am extremely grateful for her assistance. Her patience and knowledge made the entire process smooth. I did not felt rushed or pressured. I couldn't be happier with the process.
Frequently Asked Questions About Cliff Ourso Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a fee for getting an online insurance quote from Cliff Ourso Jr - State Farm Insurance Agent?
No, quotes provided online are free of charge.
How can I contact someone about billing or payment concerns?
You should contact your agent directly; their phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app provided by this agent?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing, delivery of gas, oil, a battery or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Cliff Ourso Jr - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays like Nov 27, Dec 25, and Jan 1.
What payment methods are accepted at this State Farm insurance office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase an insurance policy online through this agent?
Usually, you can purchase a policy online after getting a quote, but if the option is unavailable, contact your agent or Customer Care.
What products and insurance services does Cliff Ourso Jr - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
Are there any nearby banks that customers can visit when coming to this insurance office?
Yes, customers can visit Fidelity Bank & Trust or Red River Bank nearby for their financial services needs.
What other services or businesses are located near Cliff Ourso Jr - State Farm Insurance Agent that might be helpful?
Nearby are financial services like Barrios Peter P Apac Inc and JAAG, as well as legal services such as Earl Law Firm and Law Office of Wendra J. Moran.
Are there convenience services such as gas stations near the State Farm office?
Yes, Chevron Station Baton Rouge, Shell, and Swifty’s Food Mart #9 gas stations are nearby for quick stops before or after your visit.