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If you are looking for an insurance agency that will put your needs first, then Lacey Stivers- State Farm Insurance Agent is your go-to in Shelbyville, KY. As your dedicated insurance agent, we want to ensure you understand your insurance options and answer any questions you have. We know that life changes often present new needs and can help identify any gaps in your coverage. Whether you are looking for auto, home, business or life insurance we have you covered. Call our agency today for a quote! We service Kentucky, Indiana, Ohio and Tennessee!
Location
Lacey Stivers - State Farm Insurance Agent
871 Taylorsville Rd, Shelbyville, KY
40065, United States
Hours
Reviews
5.0
739 reviews
5 stars
733
4 stars5
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, especially DeAnna, Adelina, and Emily, received high praise for their exceptional customer service, being friendly, helpful, and attentive.
Knowledgeable Staff
Customers noted the team's professionalism and knowledge, with agents providing clear explanations and guidance on insurance options.
Friendly Environment
The office atmosphere was described as welcoming and friendly, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agents, making the insurance process smooth and stress-free.
Bilingual Support
Adelina's bilingual skills were appreciated, making the service accessible for Spanish-speaking customers.
- DRDamien Ringo3 days ago5.0🌟🌟🌟🌟🌟 5-Star Review for Adelina at Lacey Stivers State Farm (Shelbyville, KY) If you’re looking for an agent who makes insurance feel simple, personal, and stress-free, Adelina at Lacey Stivers State Farm is the one you want in your corner. From the moment she picks up the phone, you can tell she genuinely cares. Adelina doesn’t just rush through information—she listens, asks the right questions, and makes sure you understand every option available to you. Whether it’s bundling policies, adjusting coverage, or navigating something unexpected, she breaks everything down clearly without ever talking over you or dismissing your concerns. What really sets her apart is her consistency. She follows up when she says she will, handles issues with real urgency, and treats every conversation like you’re a priority—not a policy number. In a world where customer service feels like a lost art, Adelina is a reminder that there are people who still take pride in doing their job exceptionally well. If you’re in or near Shelbyville and want an insurance rep who is knowledgeable, patient, and truly committed to helping you protect what matters, Adelina is hands-down the person to call. Couldn’t recommend her more highly.
- TBTimothy Burroughs4 days ago5.0I have been with State Farm since 1993. I have never had a bad experience. DeAnna at Lacy Stivers office has always given exceptional Cistomer Service. I feel like I am appreciated. My questions and or concerns are always addressed and taken care of. I highly recommend this office.
- NPNew Passion for Purpose5 days ago5.0Emily/ Lacy worked up my quote for my business insurance policy quickly and with care! I was pleased with her quick response and kindness. Thank you Emily!
- CECory ElNov 14, 20255.0Adelina was very helpful. She went above and beyond! I highly recommend Lacey Stivers and Adelina with State Farm !
- MDMegan DugleOct 28, 20255.0Deanna is absolutely the best! She’s always so sweet, supportive, and genuinely cares about helping her customers. Anytime I’ve needed assistance or had a question, she’s gone out of her way to make sure everything was handled quickly and easily. It’s rare to find someone who treats you like family, but that’s exactly what Deanna does. I can’t recommend her enough — State Farm is lucky to have her!
Frequently Asked Questions About Lacey Stivers - State Farm Insurance Agent
What types of insurance does Lacey Stivers - State Farm Insurance Agent offer?
They offer auto, home, business, life, and renter's insurance.
Where is Lacey Stivers - State Farm Insurance Agent located?
The agency is located at 871 Taylorsville Rd, Shelbyville, KY 40065, USA.
What are the business hours for the insurance agency?
They are open Monday to Thursday from 8:30 AM to 4:30 PM, Friday from 8:30 AM to 3:30 PM, and closed on weekends.
Does Lacey Stivers - State Farm Insurance Agent serve customers outside Kentucky?
Yes, they also service customers in Indiana, Ohio, and Tennessee.
How can I contact Lacey Stivers - State Farm Insurance Agent for a quote?
You can call them at +1 502-633-1131 or visit their website at https://callteamlacey.com/.
Are there any nearby hotels if I’m visiting from out of town?
Yes, nearby hotels include Econo Lodge, Best Western Shelbyville Lodge, and Red Roof Inn which are convenient for visitors needing accommodation.
What nearby dining options are available close to the insurance agency?
You can find restaurants like Waffle House for breakfast, Arby’s for fast food, and Asia Buffet for Asian cuisine near the agency.
Are there any financial services near Lacey Stivers - State Farm Insurance Agent?
Yes, First Rate Mortgage and Mariner Finance are nearby financial services to assist with loans and mortgages.
Can you recommend nearby services for personal or professional needs?
Nearby services include New U Salon for beauty needs, Nesco Resource for staffing, and Bailey's Pet Services for pet grooming.
Is there convenient access to gas stations near the insurance agency?
Yes, Valero and Shell Gas Station are nearby for fueling and convenience needs.