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IN-654487 Our mission is to be the primary provider and leader of insurance and financial services products in our community. We strive to provide remarkable customer service to every State Farm customer and consumer at every opportunity-- we want you to feel like our family. State Farm's mission is to help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Sylvia Benjamin - State Farm Insurance Agent
903 W Market Street, Nappanee, IN
46550, United States
Hours
Reviews
4.9
1,147 reviews
5 stars
1,113
4 stars
18
3 stars3
2 stars1
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive to their needs.
Professionalism
Agents demonstrated a high level of professionalism and knowledge, making clients feel valued and understood.
Efficiency
Many reviews highlighted the quick response times and efficient handling of inquiries and claims.
Value for Money
Several customers noted the competitive pricing and good value for the insurance services provided.
Personalized Experience
Clients appreciated the personalized service and the effort made by agents to explain options clearly.
- TRTom Rogers5 days ago5.0Contacted Sylvia's office to transfer auto insurance to new vehicle just purchased that day. Spoke with Courtney and she could not have been any more helpful. Very professional and knowledgeable. Walked me through the process quickly and advised me of any changes to the policy and what the cost would be for the new vehicle coverage. Customer service is very important to me and Sylvia's office (staff) consistently offers the highest level. I will definitely continue to trust both my auto and homeowner insurance with them. Thanks, Courtney. You were great.
- JWJennifer WhalenNov 11, 20255.0Everything with this company and team was fantastic, what a pleasant surprise! I had a claim (a rock chipped my windshield), the team at Sylvia Benjamin was incredibly prompt and helpful throughout the entire process. I called and the repair was completed the same day. They handled all the details with the repair shop efficiently and kindly. I wasn't just a 'claim number'; they treated me with care and professionalism. I am extremely satisfied with their service and highly recommend them! THANK YOU SYLVIA BENJAMIN State Farm !
- JTJake TrustyNov 11, 20255.0Ashley went above and beyond and had the patience to deal with my endless questions, making sure that I had all of the needed info before offering me a fair and reasonable quote! Would recommend her services to anybody!
- JCJulia CoteNov 10, 20255.0Very patient and super helpful. Always ready to lend wherever the team can. Best part is i can get in touch with someone quickly if needed, unlike progressive. They go above and beyond to help their clients and fight for you. Thanks state farm!
- BGBrian GatesNov 10, 20255.0So I was paying $475 through progressive for full coverage on my 2012 Mitsubishi Ralliart ALONE , Carlos got me and my wife full coverage on on my car my wife new Jeep Compass and renters insurance for just over $400 , this man lives for saving people money and getting them great coverage if I could give him 10 stars I would
Frequently Asked Questions About Sylvia Benjamin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sylvia Benjamin - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Sylvia Benjamin - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center link by logging in with your User ID and password.
What are the business hours for Sylvia Benjamin - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Does Sylvia Benjamin - State Farm Insurance Agent provide services in languages other than English?
Yes, services are available in both English and Spanish.
Where is Sylvia Benjamin - State Farm Insurance Agent located?
The agency is located at 903 W Market Street, Nappanee, IN 46550, United States.
Is the Sylvia Benjamin - State Farm Insurance Agent office accessible for wheelchair users?
Yes, the office has a wheelchair accessible entrance and parking available.
What nearby places can I visit around Sylvia Benjamin - State Farm Insurance Agent?
Nearby places include Mancino's Italian Restaurant for dining, First Mennonite Church, and Floral Cascades for flowers and gifts.
Is there convenient transportation near Sylvia Benjamin - State Farm Insurance Agent?
Yes, the Greyhound Bus Station is nearby, making it easy to access the agency via public transportation.
Where can I refuel or grab a quick stop near Sylvia Benjamin - State Farm Insurance Agent?
There is a Sunoco Gas Station nearby for fuel and the Burger Dairy Store for groceries and bakery items.