Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of Heather and Rachel for their exceptional service.
Efficiency
Many reviews highlighted the quick response times and efficient handling of requests and claims, making the overall experience smooth for customers.
Cost Savings
Several customers noted significant savings on their insurance premiums after switching to this agency, indicating competitive pricing.
Personalized Attention
Customers appreciated the personalized service they received, with staff taking the time to understand their needs and provide tailored solutions.
Overall Satisfaction
The overall sentiment is highly positive, with many customers expressing their happiness and recommending the agency to others.
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G
Nov 16, 2025
5.0
Big shout out to Austin Bell from Monticello! A+
Dealing with a time sensitive matter Mark Patrick my State Farm Agent/Owner placed a conference call to Austin. He listened attentively to our needs and opened my homeowner's policy in record time. He never missed a beat and reassured me that I had the best coverage possible. Great gentleman, he was kind, easy to work with and followed-through on each of my requests.Thanks again to Austin and the Kory Arvin Team. I hope you make it back to Petoskey, Michigan in the future. All the best, Gay Lynn Hedges
NO
Nancy Owens
Nov 14, 2025
5.0
Kory is great! He always takes all the time we need to talk about everything. He never makes us feel rushed. I can't imagine having another agent.
NC
Nancy Copada
Nov 4, 2025
5.0
Austin was great and so patient. He saved us so much money by switching insurance companies. Thank you Austin!!
SG
Stacey Grisel
Nov 4, 2025
5.0
Rachel was a pleasure to work with and get everything switched over and saved us almost $300 a month, UNREAL! Very happy we switched to State Farm. Rachel made the transition so easy. Highly recommend
EP
Erin Petry
Nov 4, 2025
5.0
We recently moved our household to Kory's office from 3 other State Farm offices. We have been blown away by the professionalism, prompt service and overall excellent customer service we've received from everyone there, with special thanks to Rachel. We appreciate how easy you made everything in the transfer:) Thanks again!
Frequently Asked Questions About Kory Arvin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. The service offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Kory Arvin - State Farm Insurance Agent?
The office is open Monday from 8:30 AM to 6:00 PM, and Tuesday through Friday from 8:30 AM to 5:00 PM. It is closed on weekends and holidays.
What payment methods are accepted?
Cash and most major credit cards, including Visa, Mastercard, Discover, and American Express, are accepted.
Is parking available at the State Farm office?
Yes, there is free onsite parking, including street and lot parking, available for customers.
Does the Kory Arvin State Farm office have wheelchair accessibility?
Yes, the office has a wheelchair accessible entrance for customers.
Are appointments required to visit the State Farm office?
No, appointments are not required, but online appointments are offered if preferred.
What nearby services can I visit along with the State Farm office in Monticello?
Nearby you can visit Monticello Podiatry for medical needs, Roth Jewelers for fashion accessories, or the Greater Monticello Chamber of Commerce & Visitors Bureau for community information.
How can nearby cinemas enhance my visit to the State Farm office?
After your appointment, you might enjoy a movie at The Peacock Theatre or Twin Lake Cinema 1 & 2, both located nearby for entertainment.
Are there financial or legal services near the State Farm office?
Yes, nearby options include Cindy Ringer - Thrivent for financial services, Federer Law Office for legal needs, and American Senior Benefits for specialized insurance services.