I have been using them for several years. They are always willing and able to help me. They respond quickly. I highly recommend them. Very trustworthy.
NG
Nancy Jo Gemmer
Dec 13, 2025
5.0
I highly recommend Cicero Insurance Agency to persons who are seeking to understand and to benefit from medical insurance offered through Medicare. This is my fourth year with this agency. I have received exceptional services from them.
Terri Milbank, the agent who has provided me assistance with choosing among multiple insurance plans, has evidenced superior knowledge of the Medicare system. Also, she has displayed great ability to understand my individual medical needs, in order to find an insurance plan that best fits these needs. She has offered invaluable input/advice via phone, internet, and in-person, while adhering to Medicare rules.
Terri has been observed to collaborate well with office staff who have provided very good communication and support in a timely manner. I have been very, very pleased with services that I have received from Cicero Insurance Agency!
JB
Jo Boyer
Dec 6, 2025
5.0
Jay at this Agency has helped my family for several years and has provided excellent service and sound advice. The follow through from beginning to end in meeting our needs is something we would expect for any of their customers and we highly recommend them.
SV
Sharron Vincent
Dec 1, 2025
5.0
Cicero Insurance Agency, and in particular Terri Millbank, are extremely knowledgeable and helpful in navigating the Medicare system and marketplace.
RE
Richard Embry
Nov 18, 2025
5.0
We use The Cicero Insurance Agency to help make informed decisions about our Medicare and prescription plans. They are excellent, couldn't do it without them. We rely on their wealth of knowledge to help us.
Frequently Asked Questions About Cicero Insurance Agency
What types of insurance do you offer?
Our agency provides a comprehensive range of insurance products including health, dental, vision, life, disability, home, auto, and group employee benefits. We cater to businesses of various sizes with these offerings.
Do you work with small businesses?
Indeed, we do. Our agency specializes in assisting small to medium-sized businesses throughout Indiana in developing cost-effective and competitive employee benefit packages.
What carriers do you work with?
As an independent insurance agency, we collaborate with numerous leading carriers. These include Anthem, UnitedHealthcare, Aetna, Humana, and several others. This allows us to provide our clients with a variety of options for comparison.
How do you help with employee benefits?
We assist employers throughout the entire process. This includes plan selection, developing cost-sharing strategies, facilitating employee onboarding through our Ease platform, and providing continuous support throughout the year.
Is there a cost for your services?
Generally, our services do not incur a direct cost to the employer. Our compensation comes from the insurance carriers, allowing us to provide comprehensive guidance without additional expense to our clients.
Can you help with both health and supplemental coverage?
Certainly. We assist in creating comprehensive benefit packages that include medical, dental, vision, life, disability, and optional supplemental coverages to meet diverse needs.
Do you also handle personal insurance?
Yes, we do. We offer personal insurance lines such as home, auto, and umbrella policies. This allows business owners and employees to consolidate their insurance needs with one agency.
How do renewals work?
We conduct an annual review of your plans, compare rates and coverage options, and provide guidance on whether to renew or modify your plans before the new plan year begins.
How can my employees enroll or make changes?
Your employees can review, select, and manage their benefits through our online Ease portal. Additionally, our team is available to provide personal assistance whenever needed.
How do I get started?
To begin, please contact us at 317-606-8092 or visit ciceroinsuranceplans.com to schedule a brief consultation to discuss your insurance options.
What types of insurance products does Cicero Insurance Agency offer?
Cicero Insurance Agency offers health, dental, vision, life, disability, home, auto, and group employee benefits insurance products.
Does Cicero Insurance Agency provide services to small businesses?
Yes, the agency specializes in helping small to medium-sized businesses in Indiana with cost-effective employee benefit packages.
Which insurance carriers does Cicero Insurance Agency work with?
They collaborate with leading carriers including Anthem, UnitedHealthcare, Aetna, and Humana, among others.
How does Cicero Insurance Agency assist with employee benefits?
They help employers with plan selection, cost-sharing strategies, employee onboarding via the Ease platform, and ongoing support throughout the year.
Are there any costs to employers for Cicero Insurance Agency's services?
Typically, there is no direct cost to employers as the agency is compensated by insurance carriers.
What are Cicero Insurance Agency's hours of operation?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and public holidays.
Is Cicero Insurance Agency accessible for individuals with disabilities?
Yes, the agency has wheelchair accessible parking, entrance, seating, and restrooms.
Are appointments required to visit Cicero Insurance Agency?
No appointment is required, but online appointment scheduling is available.
What nearby amenities can customers visit when coming to Cicero Insurance Agency?
Nearby places include Comprehensive Financial Consultants for financial advice, Red Bridge Park for outdoor relaxation, and The Boat House restaurant for dining before or after your visit.
How can clients use nearby businesses to complement their insurance planning with Cicero Insurance Agency?
Clients might visit Comprehensive Financial Consultants to coordinate financial and insurance planning, store important documents at Storage By The Lake, or host events with Noble Jump and Bounce Party Rental, creating a full service experience in the area.
Where can customers find dining options close to Cicero Insurance Agency?
Dining options near the agency include The Boat House, Boathouse Kitchen & Swan Dive, Lazy Frogg, and the Japanese restaurant 料亭 かも川本館.