Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-16294148
Our mission is to provide a remarkable customer service experience for every customer, treat them with respect and help them make informed decisions for their future, goals and insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Stacy Jackson - State Farm Insurance Agent
1329 N Illinois Rt 3, Waterloo, IL
62298, United States
Hours
Reviews
4.9
139 reviews
5 stars
132
4 stars2
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Lisa and Stacy, for their helpfulness, friendliness, and professionalism.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain insurance options clearly, making the process easier for clients.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often with better coverage.
Responsive Communication
The office was frequently noted for its quick responses to inquiries and efficient handling of customer needs.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency to others.
- TLTeresa Love2 days ago5.0Always helping with my insurance needs every time I call. Always to the point and they make it exactly how I want it or need it. I've had this insurance over 6 years. I'm very pleased.
- RGRobin Geralds6 days ago5.0I was able to add my grandson onto my vehicle insurance quickly and easily. Very friendly and great to work with.
- CJCarla JohnsonDec 11, 20255.0I talked to Stacy the day before she was very helpful and then I talked to Lisa the other day I went to pick up my papers. She was very helpful. You have 2 great women working For state farms
- GBGina BrunkhorstDec 11, 20255.0Staci and Lisa are both so patient and helpful! Thank you for decreasing my premium, but in increasing my coverage!
- MRMatthew ReyNov 19, 20255.0Lisa at State Farm in Waterloo, IL was fantastic to work with. I was referred to her by a family member, and I’m glad I was. She was very responsive, thorough in explaining my options, and genuinely friendly to talk to. The whole process was smooth and stress-free. Highly recommend!
Frequently Asked Questions About Stacy Jackson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Stacy Jackson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Stacy Jackson - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website, enter your User ID and password to access billing and payment info.
Who should I contact if I have billing or payment questions?
Contact your agent whose phone number and email are on your bill's details page.
What services can I manage using the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, locksmith services, and some mechanical labor.
What are the business hours for Stacy Jackson - State Farm Insurance Agent?
Open Monday through Friday, 9:00 AM to 5:00 PM; closed on weekends and major holidays.
Is Stacy Jackson - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has a wheelchair accessible entrance.
Can I make an appointment online with Stacy Jackson - State Farm Insurance Agent?
Yes, they offer online appointments but do not require appointments to visit.
What nearby places can I visit after my appointment at State Farm?
You can visit Schneider's Quality Meats for groceries, Bobeck's Sports Bar and Grill for food and drinks, or Super 8 Waterloo if you need accommodation nearby.
Where can I get my car repaired near Stacy Jackson - State Farm Insurance Agent?
Nearby options include Caliber Collision and Quality Auto Repair for automotive repair and towing services.
Are there any banks or credit unions close to Stacy Jackson - State Farm Insurance Agent for financial services?
Yes, Dieterich Bank Waterloo and Scott Credit Union are nearby for your banking needs.