Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
Our mission is to provide extraordinary service by creating heartfelt experiences for our customers, meaningful opportunities for our team members and a positive impact in our community. We will offer a trusting, caring and fun environment where we can educate our customers on managing the risk of every day life and preparing & protecting for the future. We are leaders in our community, known for our outstanding service, compassion and our ability to connect with our customers. We will build a thriving agency on referrals from these happy customers, who continue to benefit from our guidance on insurance and financial services. We will support and challenge each other as a team and will strive to meet and exceed each and every agency goal!
Location
Damon Priddy - State Farm Insurance Agent
2951 Montvale Dr, Springfield, IL
62704, United States
Hours
Reviews
5.0
731 reviews
5 stars
724
4 stars3
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Laurie, Brad, and Marc providing exceptional service.
Cost Savings
Many reviews highlighted significant savings on insurance policies, with customers expressing satisfaction over reduced rates compared to previous providers.
Professionalism
Agents were noted for their professionalism and efficiency in handling inquiries and processing insurance needs, contributing to a smooth customer experience.
Community Engagement
The business received positive feedback for its community outreach efforts, including events like trunk or treat, which were well-received by families.
- SSStephen Spence1 day ago2.0My wife and I added a vehicle to our policy and had had several additional products added to the policy (roadside assistance, rental reimbursement) without our permission by a customer service representative. Another representative was very helpful in removing these add-ons and apologized for the situation. However, in a follow-up conversation, the agent appeared to justify the use of these pushy tactics by his team. I had mostly positive interactions with the people at this office, but based on this experience, I would not insure with this office again.
- JFJason Finfrock1 day ago5.0Marc Reeves made every step of switching to State Farm so quick and seamless. He knew exactly what coverages I will need and what upgrades I needed and provided a very competitive rate.
- JJJohn Avelis Jr5 days ago5.0Marc Reeves was a great representative, I had a good experience buying policies from him.
- KKKenizbarbieJan 6, 20265.0I should wait to leave this review after I have the insurance for a while haha but Chad is awesome communication and was the smoothest insurance I’ve ever gotten thanks again!!
- BBBrooke BakerDec 31, 20255.0He was great listened to my needs and got me set up so fast he was able to cut my bill in half