Jay Janese - State Farm Insurance Agent

4.8
150 reviews
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Business Details

311 S Randall Road, South Elgin, IL
60177, United States
(847) 741-5733
http://www.jayjanese.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the South Elgin area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Jay Janese - State Farm Insurance Agent
311 S Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

4.8
150 reviews
5 stars
140
4 stars
3
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the agency's staff for being helpful, professional, and responsive to their needs.

Agent Performance

Specific agents like Gino, Elizabeth, and Daniel received high marks for their exceptional service and ability to simplify processes for clients.

Claims Handling

Some customers expressed frustration with the claims process, citing difficulties in communication and resolution.

Long-term Relationships

Several reviews highlighted long-term satisfaction with the agency, indicating a strong customer loyalty and trust.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service and pricing that were noted.
  • JM
    Jun Magat
    Dec 19, 2025
    5.0
    Kudos to David! Answer ing my insurance questions promptly, and ensure I'm getting the best deal for my needs.
  • RT
    Rebecca Thomas
    Dec 2, 2025
    5.0
    Gino was very helpful and always responded very quickly and professionally. 10/10 highly recommended!
  • SB
    Stephanie Broz
    Nov 17, 2025
    5.0
    Gino was exceptional to work with, he made the whole process extremely easy. Make sure to ask for him when you call!
  • RS
    Rebecca Stein
    Nov 13, 2025
    5.0
    I definitely recommend this agency! They have helped me with my first car back in 2021. Then they helped me with my new car insured in 2024. Then a few weeks ago I had to add another car to my policy which they made it so easy and smooth for me. Then it became that time for life insurance. And they walked me through the whole process, it was easy to do and it went smoothly. Thank you David and Jay. :)
  • SH
    Sarah Hayward
    Oct 16, 2025
    5.0
    Gino was so nice and helpful!!
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Frequently Asked Questions About Jay Janese - State Farm Insurance Agent

What types of insurance does Jay Janese - State Farm Insurance Agent offer?

They offer auto, home, life, renter's, and business insurance.

Where is Jay Janese - State Farm Insurance Agent located?

They are located at 311 S Randall Road, South Elgin, IL 60177, USA.