Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the South Elgin area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.
Location
Jay Janese - State Farm Insurance Agent
311 S Randall Road, South Elgin, IL
60177, United States
Hours
Reviews
4.8
148 reviews
5 stars
138
4 stars
3
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of agents like Gino, Elizabeth, and Ruby.
Claims Handling
Several reviews indicated issues with claims processing and communication, leading to dissatisfaction among some customers.
Professionalism
The agency is frequently described as professional and knowledgeable, with agents taking the time to explain policies and coverage options.
Long-term Relationships
Numerous customers expressed loyalty to the agency, citing long-term relationships and satisfaction with their insurance needs.
Mixed Experiences
While many reviews are positive, there are notable complaints about responsiveness and service quality, indicating a mixed overall experience.
- SBStephanie Broz6 days ago5.0Gino was exceptional to work with, he made the whole process extremely easy. Make sure to ask for him when you call!
- RSRebecca SteinNov 13, 20255.0I definitely recommend this agency! They have helped me with my first car back in 2021. Then they helped me with my new car insured in 2024. Then a few weeks ago I had to add another car to my policy which they made it so easy and smooth for me. Then it became that time for life insurance. And they walked me through the whole process, it was easy to do and it went smoothly. Thank you David and Jay. :)
- SHSarah HaywardOct 16, 20255.0Gino was so nice and helpful!!
- MSMoe SOct 16, 20255.0So far everything is great.
- HWHeather WickerJul 24, 20255.0Elisabeth was super helpful and figured everything out for me!! Glad I switched offices!!
Frequently Asked Questions About Jay Janese - State Farm Insurance Agent
What types of insurance does Jay Janese - State Farm Insurance Agent offer?
They offer auto, home, life, renter's, and business insurance.
Where is Jay Janese - State Farm Insurance Agent located?
They are located at 311 S Randall Road, South Elgin, IL 60177, USA.
What are the office hours for Jay Janese - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on weekends.
How can I contact Jay Janese - State Farm Insurance Agent?
You can call them at +1 847-741-5733.
What payment options are accepted at Jay Janese - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Jay Janese - State Farm Insurance Agent available for assistance 24/7?
Yes, they provide customer service and assistance 24/7.
Which nearby bank can I visit when visiting Jay Janese - State Farm Insurance Agent?
West Suburban Bank is nearby if you need banking or ATM services.
Are there any good dining options close to Jay Janese - State Farm Insurance Agent?
Yes, Randall's Pancake House and Louie Angelo’s Italian Restaurant are nearby dining options.
Where can I get ice cream or desserts near Jay Janese - State Farm Insurance Agent?
Spirels Yogurt Delites and Crumbl Cookies are nearby places to enjoy ice cream and desserts.
What nearby fitness and wellness centers are there around Jay Janese - State Farm Insurance Agent?
Cross Kicks Fitness is a nearby gym and sports venue, and Foot Retreat offers massage and reflexology services.