Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-100314352 - Our mission is to treat our customers like family, providing them with excellent service and insurance industry knowledge. I am personally available to my customers 6 days per week, and also supported by a team of 6 licensed and knowledgeable staff people with over 60 years of combined insurance industry experience. We focus on Auto Insurance, Home Insurance, Renters Insurance, Business Insurance and Life Insurance throughout Park Ridge and Chicagoland. Our office also features 24 hour service.
Location
Neal Salah - State Farm Insurance Agent
841 W Touhy Ave, Park Ridge, IL
60068, United States
Hours
Reviews
5.0
329 reviews
5 stars
325
4 stars4
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, responsiveness, and ability to explain insurance options clearly.
Smooth Process
Many customers reported a seamless transition when switching to State Farm, highlighting the ease of the process.
Cost Savings
Numerous reviews mention significant savings on insurance premiums after switching to State Farm, with agents helping to find the best deals.
Knowledgeable Staff
Customers frequently commend the agents for their expertise and ability to address questions thoroughly.
- MMMikeDec 21, 20255.0Leslie was excellent. She made the transition from my former insurance company to Stare Farm very easy.
- BLBetsy LozadaDec 17, 20255.0I must say the process of switching to State Farm went very smooth due to the professional staff and great follow up from them. Highly recommend this office for all insurance needs.
- JPJay ParekhDec 17, 20255.0Erica and team delivers an exceptional level of service that sets a true benchmark for excellence in the insurance industry. From the initial consultation through policy finalization, she demonstrated deep expertise in both auto and home insurance, ensuring every detail was clearly explained and aligned with my specific needs. Erica took the time to thoroughly review coverage options, identify meaningful cost savings, and proactively address potential gaps—something that clearly reflects her professionalism and commitment to her clients’ long-term protection. Her responsiveness, transparency, and ability to translate complex insurance concepts into straightforward guidance made the entire process seamless and stress-free. What truly distinguishes Erica is her client-first mindset. She is proactive, detail-oriented, and genuinely invested in securing the best possible outcomes, not just selling a policy. Her follow-through and accountability inspire complete confidence and trust. If you are looking for an auto and home insurance agent who combines technical expertise with exceptional customer care, Erica is an outstanding choice. She is a tremendous asset to her organization and absolutely deserving of recognition and advancement.
- JMJackie McHughDec 9, 20255.0Our agent Leslie at State Farm was so informative when it came to bundling our home and auto insurance. The transition was painless. Leslie explained our options as we went along. What a great experience!
- DSDonovan SanchezDec 1, 20255.0I was in need of a new vehicle insurance and Leslie was the best agent I’ve ever talked to. She made sure to explain all different options and prices to ensure I’d stay within my budget. She was so kind and understanding!
Frequently Asked Questions About Neal Salah - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Neal Salah - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Neal Salah - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your bill's details page. You can also reach out to Neal Salah at neal.salah.jxaa@statefarm.com.
What are the office hours for Neal Salah - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Does Neal Salah - State Farm Insurance Agent offer multi-language support?
Yes, services are offered in English, Spanish, and Russian for customer convenience.
What types of insurance does Neal Salah - State Farm Insurance Agent provide?
We provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Where is Neal Salah - State Farm Insurance Agent located and what are nearby businesses I can visit?
We are located at 841 W Touhy Ave, Park Ridge, IL 60068. Nearby you can visit places like Green Nails & Spa for beauty services, Precious Paws Park Ridge for pet grooming, and Character Martial Arts for fitness activities.
Are there fitness and wellness centers near Neal Salah - State Farm Insurance Agent?
Yes, nearby you can find Orange Shoe Personal Fitness, Vive Therapeutic Massage, Studio Fitness Inc, Tri Pilates, FFC Park Ridge, and Fitness Formula Clubs Park Ridge to maintain your health and wellness.
Which medical facilities or doctors are located close to Neal Salah - State Farm Insurance Agent?
Nearby medical professionals include Michael Fisher, MD, Merit Samir Ehsan Nassif, MD, Seetal Adhikari, MD, and several others specializing in obstetrics, gynecology, and general health services.