Business Details
About
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IL-100314352 - Our mission is to treat our customers like family, providing them with excellent service and insurance industry knowledge. I am personally available to my customers 6 days per week, and also supported by a team of 6 licensed and knowledgeable staff people with over 60 years of combined insurance industry experience. We focus on Auto Insurance, Home Insurance, Renters Insurance, Business Insurance and Life Insurance throughout Park Ridge and Chicagoland. Our office also features 24 hour service.
Location
Neal Salah - State Farm Insurance Agent
841 W Touhy Ave, Park Ridge, IL
60068, United States
Hours
Reviews
5.0
321 reviews
5 stars
317
4 stars4
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making the insurance process smooth and easy.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly, leading to informed decisions.
Cost Savings
Many reviews highlight significant savings on insurance premiums after switching to this agency, with customers reporting reductions of hundreds of dollars.
Positive Experience
Overall, customers express high satisfaction with their experiences, recommending the agency and its agents for their excellent service.
- MMMike McGNov 13, 20255.0I worked with Leslie to get my car insurance set up, and she was great! This was my first time getting my own car insurance policy, so I had a lot of questions. Leslie took the time to explain everything clearly and was happy to do so. She was kind, patient, and knew her stuff. Thank you Leslie for the great experience and for all your help!
- LRLuis RivasNov 12, 20255.0I just opened an account with Leslie Salgado at State Farm Insurance, I’m really content with the service and professionalism provided by her. She is polite and always looking for ways to help you. I highly recommend her if you are looking forward to getting insurance policies.
- LLlatroncNov 12, 20255.0Nayra Algarin was a great customer service representative. She very professional, attentive, and helpful. Made the process very quick and painless. Thanks for the great customer service!
- OTOmar TNov 4, 20255.0Leslie got me a great deal so I fully switched from Allstate. She is fantastic and I highly recommend talking to her!!
- YNYana NaymanOct 24, 20255.0Thank you, Aidan Courtney! I needed adjustment on condo insurance per association requirements. It only took 1 phone call to Aidan, and he took care of everything and even contacted association manager on my behalf twice and sent them all the documents when changes were made without me even asking him about it. This is what great service should be!
Frequently Asked Questions About Neal Salah - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Neal Salah - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Neal Salah - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your bill's details page. You can also reach out to Neal Salah at neal.salah.jxaa@statefarm.com.
What are the office hours for Neal Salah - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Does Neal Salah - State Farm Insurance Agent offer multi-language support?
Yes, services are offered in English, Spanish, and Russian for customer convenience.
What types of insurance does Neal Salah - State Farm Insurance Agent provide?
We provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
Where is Neal Salah - State Farm Insurance Agent located and what are nearby businesses I can visit?
We are located at 841 W Touhy Ave, Park Ridge, IL 60068. Nearby you can visit places like Green Nails & Spa for beauty services, Precious Paws Park Ridge for pet grooming, and Character Martial Arts for fitness activities.
Are there fitness and wellness centers near Neal Salah - State Farm Insurance Agent?
Yes, nearby you can find Orange Shoe Personal Fitness, Vive Therapeutic Massage, Studio Fitness Inc, Tri Pilates, FFC Park Ridge, and Fitness Formula Clubs Park Ridge to maintain your health and wellness.
Which medical facilities or doctors are located close to Neal Salah - State Farm Insurance Agent?
Nearby medical professionals include Michael Fisher, MD, Merit Samir Ehsan Nassif, MD, Seetal Adhikari, MD, and several others specializing in obstetrics, gynecology, and general health services.