Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of agents like Ashlee, Christina, and Michelle.
Professionalism
The team was frequently described as professional and attentive, providing clear explanations and support throughout the insurance process.
Efficiency
Many reviews highlighted the quick and efficient service provided, with agents making the insurance process smooth and easy for customers.
Cost Savings
Several customers noted significant savings on their insurance premiums after switching to this agency, indicating competitive rates and effective guidance from agents.
KL
Kate Lieberman
3 days ago
5.0
Ashlee provided 10/10 customer service. She was warm, friendly, ensured I had the best rates, and was gracious from soup to nuts as I made the move from Denver to Chicago.
SM
Salem Mufarreh
Dec 30, 2025
5.0
Absolutely great service from Christina! She was so patient and helpful as I inquired about insurance.
RP
Ryan Perry
Dec 3, 2025
5.0
Ashlee and Josh's crew at State Farm are awesome!
AX
Andy “g” Xavier
Nov 3, 2025
5.0
Great communication, service and they know what they are doing .
LV
Lorena Valdes
Oct 29, 2025
5.0
Nothing but great things to say about Josh’s agency! Josh and his team are amazing—professional, friendly, and extremely knowledgeable about the products they offer. I’ve absolutely loved the service and relationships I’ve built with Michelle and Janet over the years; they’ve always gone above and beyond for both my business and personal insurance needs. Most recently, I needed to insure a property in Indiana, and Ashlee made the entire process effortless. I couldn’t ask for better service!
Frequently Asked Questions About Josh Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Josh Brown - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does Josh Brown - State Farm Insurance Agent accept?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What services does Josh Brown - State Farm Insurance Agent provide?
We provide insurance services including Auto, Homeowners, Life, Renters, Business insurance and financial services.
What are the office hours for Josh Brown - State Farm Insurance Agent?
Our office is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM. We are closed on Saturdays, Sundays, and major holidays.
Can I manage my insurance policy and get roadside assistance using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are there nearby automotive repair services to Josh Brown - State Farm Insurance Agent?
Yes, Auto Service With Steve Inc and Auto Repair With Steve are nearby for automotive repairs and tire services that may be useful if you need vehicle maintenance related to your insurance claims.
What local beauty and spa options are near Josh Brown - State Farm Insurance Agent?
Nearby options include Serene Nails and Spa, 2X10 Nail Salon, Haer Anel Studio, Foya Spa, BarberTown, Chava La Barber, and Adam and Co Barbershop where you can enjoy relaxation and grooming before or after your visit.
Are there educational or community resources near Josh Brown - State Farm Insurance Agent?
Yes, nearby educational centers like Kumon, Kumon Math & Reading Center of Glenview - East, and Sylvan Learning offer tutoring and educational support. The Glenview History Center offers community history exhibits.
Can I contact Josh Brown - State Farm Insurance Agent via email or social media?
Yes, you can email Josh Brown at Josh@joshismyagent.com or visit the Facebook page at https://www.facebook.com/JoshBrownStateFarm/.