Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-2162311
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
John Sutton - State Farm Insurance Agent
1380 Dundee Ave, Elgin, IL
60120, United States
Hours
Reviews
4.9
904 reviews
5 stars
881
4 stars12
3 stars2
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Agent Performance
Priya consistently received high praise for her professionalism, knowledge, and dedication to helping clients understand their insurance options.
Customer Service
Customers frequently highlighted Priya's exceptional customer service, noting her patience, thoroughness, and ability to make the insurance process smooth and stress-free.
Trust and Reliability
Many reviews emphasized the trustworthiness of Priya and the agency, with clients expressing confidence in her ability to find the best coverage and rates for their needs.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with Priya, indicating a high level of satisfaction and loyalty over the years.
Overall Satisfaction
Overall, clients reported a very positive experience with the agency, recommending Priya and the office for their insurance needs.
- AYAbdul Raqeeb Yousuf5 days ago5.0Great service by Ms. Priya
- AMAamir MehmoodNov 17, 20255.0Ask for Priya regarding insurance and financial services. She is simply the best!
- NNNadeem NaqviNov 13, 20254.0Professional team…had a chance to work with Priya. Was briefed nicely and she worked out the best deal. Thank you.
- ANAsif NawazNov 11, 20255.0Priya is great to work with for auto,home,and more' i highy recommend her to any looking insurance
- JOJanet OlariOct 22, 20255.0I had a great experience working with Priya from State Farm. She was extremely helpful in guiding me through my insurance policy options and took the time to find the plan that best suited my needs. Priya was patient, thorough in her explanations, and answered all of my questions with clarity. Her professionalism and kindness made the entire process smooth and reassuring.
Frequently Asked Questions About John Sutton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at John Sutton - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at John Sutton - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What services does John Sutton - State Farm Insurance Agent provide?
We provide insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for John Sutton - State Farm Insurance Agent?
We are open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday from 10:30 AM to 6:00 PM, and Friday from 9:00 AM to 5:30 PM. We are closed Saturdays and Sundays.
Which languages are spoken at John Sutton - State Farm Insurance Agent?
We offer services in English and Spanish.
Can I manage my insurance and file claims using the mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby places can I visit before or after my appointment at John Sutton - State Farm Insurance Agent?
Nearby, you can visit Trout Park for outdoor activities, Baker Hill Pancake House & Restaurant for a meal, or the nearby Ivangel Dance Studio if you're interested in dance classes.
Where can I find automotive services near John Sutton - State Farm Insurance Agent?
Several car dealerships and repair shops are nearby, including Ford City Motors Inc, Murph’s Motor Cars, and Auto Service Experts 1 for your automotive needs.
What are some convenient nearby amenities when visiting John Sutton - State Farm Insurance Agent?
You can find a Shell gas station and convenience store close by for fuel and snacks, and Supreme Barbershop for grooming services.