Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-2162311
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
John Sutton - State Farm Insurance Agent
1380 Dundee Ave, Elgin, IL
60120, United States
Hours
Reviews
4.9
921 reviews
5 stars
898
4 stars12
3 stars2
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Priya consistently received praise for her exceptional customer service, being described as helpful, professional, and attentive to clients' needs.
Knowledge and Expertise
Customers highlighted Priya's extensive knowledge and ability to explain insurance options clearly, making the process easier and more understandable.
Efficiency
Many reviews noted the quick and efficient service provided by Priya, with clients appreciating her responsiveness and ability to handle requests promptly.
Trust and Reliability
Long-term clients expressed trust in Priya's services, often mentioning her dedication to finding the best coverage and rates for their needs.
- SPSiddhartha PatelJan 5, 20265.0Excellent experience! Priya walked me through auto, home, and life insurance quotes in detail and clearly explained each component, including the pros and cons. She took the time to understand my needs and tailored the coverage accordingly. Very knowledgeable, patient, and professional. Highly recommend!
- RKRolla KattoumJan 1, 20265.0Priya did a great job with helping me get my insurance in a timely manner. Wouldn’t work with anyone else. I definitely recommend working with her if you want to make your life easier!
- JFJose FernandezDec 30, 20255.0Priyata is friendly and knowledgeable. She gave me the best experience from all the other insurance companies. Please do give her a call if you are looking for insurance Thank you!
- MMMohammed Waliuddin MujeebDec 27, 20255.0Priya, is very helpful and professional. Highly recommend her services. She handles everything smoothly!
- PSParvez ShareefDec 18, 20255.0Mila was an amazing insurance agent and helped me a lot throughout the entire process. She was patient, knowledgeable, and always took the time to explain everything clearly. Mila made sure I understood all my options and helped me find the best coverage for my needs. Her professionalism and genuine care really stood out. I highly recommend Mila to anyone looking for reliable and trustworthy insurance help.
Frequently Asked Questions About John Sutton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at John Sutton - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at John Sutton - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What services does John Sutton - State Farm Insurance Agent provide?
We provide insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for John Sutton - State Farm Insurance Agent?
We are open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday from 10:30 AM to 6:00 PM, and Friday from 9:00 AM to 5:30 PM. We are closed Saturdays and Sundays.
Which languages are spoken at John Sutton - State Farm Insurance Agent?
We offer services in English and Spanish.
Can I manage my insurance and file claims using the mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby places can I visit before or after my appointment at John Sutton - State Farm Insurance Agent?
Nearby, you can visit Trout Park for outdoor activities, Baker Hill Pancake House & Restaurant for a meal, or the nearby Ivangel Dance Studio if you're interested in dance classes.
Where can I find automotive services near John Sutton - State Farm Insurance Agent?
Several car dealerships and repair shops are nearby, including Ford City Motors Inc, Murph’s Motor Cars, and Auto Service Experts 1 for your automotive needs.
What are some convenient nearby amenities when visiting John Sutton - State Farm Insurance Agent?
You can find a Shell gas station and convenience store close by for fuel and snacks, and Supreme Barbershop for grooming services.